Customer Partnership Director
2 weeks ago
About the Role
We are seeking a seasoned IT professional to join our team as a Customer Partnership Director. In this role, you will be responsible for building and maintaining strong relationships with our key customers in the ASEAN region.
Key Responsibilities
- Develop and execute a growth strategy to drive profitable revenue growth and expand our customer base.
- Lead a small team of professionals to deliver exceptional customer experiences and drive account growth.
- Collaborate with cross-functional teams to identify new business opportunities and develop strategic plans to pursue them.
- Build and maintain strong relationships with CxO-level customers to drive business growth and expansion.
- Develop and execute account plans to drive revenue growth and customer satisfaction.
- Monitor and analyze key performance indicators to measure account growth and customer satisfaction.
- Provide thought leadership and expertise to customers to help them realize value from our services.
- Lead delivery across the full customer lifecycle from contract signing to end of relationship.
Requirements
- University Graduate with a minimum of 15 years of working experience in IT.
- More than 10 years of IT services sales experience in the ASEAN region.
- Experience in managing P&L of greater than US$30 million.
- Work experience with a global multinational IT service provider preferred.
About Us
At Kyndryl, we design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. We are committed to creating a workplace where all employees can bring their whole selves to work and support the activation of our equitable culture.
What We Offer
We offer a range of benefits that give you choice, reflect the diversity of our employees, and support you and your family through the moments that matter. Our employee learning programs give you access to the best learning in the industry to receive certifications. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations.
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