Relationship Development Officer
3 days ago
We are seeking a Relationship Development Officer to join our team at ALJUNIED - HOUGANG TOWN COUNCIL. In this role, you will be responsible for developing and maintaining relationships with key stakeholders, ensuring effective communication and feedback.
Job Responsibilities- Respond to feedback emails in a timely and professional manner, providing thoughtful engagement and resolution-focused correspondence.
- Utilize our system to check past feedback cases or create new ones for necessary staff to follow up on.
- Assist feedback providers in lodging complaints with relevant authorities when necessary.
- Provide support to the Estate team for feedback handling.
- Perform miscellaneous administrative tasks as required.
- Carry out any other duties as instructed by your supervisor or HOD.
- Able to handle high volumes of emails efficiently.
- Possess excellent written communication skills.
- Be meticulous and detail-oriented.
- Familiarity with IT systems.
- Will be stationed at our Hougang Branch Office.
- Morning Shift: Mondays to Fridays, 8am to 1pm, 5 days a week.
- Afternoon Shift: Mondays to Fridays, 12pm to 5pm, 5 days a week.
Please note that only shortlisted candidates will be notified.
Your Skills MatterWe want to hear from you about your relevant skills and experience. Please highlight your:
- Customer Relationship skills.
- Microsoft Office proficiency.
- Strong Written English abilities.
- Excellent Interpersonal Skills.
- Ability to provide constructive feedback.
- Effective Written Communication skills.
- Capacity to gather feedback.
- Skills in taking feedback.
- Able to work under pressure.
- Time Management skills.
- Writing skills.
- Communication skills.
- Experience in providing feedback.
- Team Player attitude.
- Writing skills.
- Ability to analyze feedback.
- Able to work independently.
- Customer feedback expertise.
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