Relationship Development Officer
2 weeks ago
As a Relationship Development Officer in DBS Consumer Banking Group, you will be at the forefront of helping customers realise their dreams and ambitions.
About UsDBS is the leading bank in Asia, with a full spectrum of products and services designed to help our customers achieve their goals. Our financial solutions are tailored to meet the needs of individuals and businesses alike.
Job SummaryWe are seeking an experienced customer service professional to join our team as a Relationship Development Officer. In this role, you will be responsible for attending to customer enquiries, advising on loan options, and ensuring comprehensive knowledge of our products and services.
Key Responsibilities:- Respond to customer queries and provide timely advice on loan packages.
- Manage customer expectations on loan repricing packages and ensure accurate communication.
- Maintain comprehensive knowledge of the bank's products and services.
- Achieve referral targets set by business and collaborate effectively with the team.
- Degree or Diploma in relevant field with at least 3 years of experience in customer service.
- Excellent communication skills and strong customer service sense.
- Team player with good problem-solving skills and results orientation.
- Solid knowledge of loan products and regulatory compliance.
In return for your hard work and dedication, we offer a competitive salary, benefits package, and opportunities for professional growth and development. Join us in shaping the future of banking and making a real difference in people's lives.
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Relationship Development Officer
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