Senior IT Support Team Leader for Major Incidents

Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This role requires excellent communication, leadership, and problem-solving skills, ensuring that incidents...

Roles & ResponsibilitiesResponsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution. Drive post-incident...

At Singtel, our diverse workforce drives innovation and customer connection. We aim for a fair, performance-based work culture that's inclusive and collaborative.Our Singtel Networks team is transforming to empower the digital generation. We're introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security, and...

Roles & ResponsibilitiesAbout JP MorganChase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our...

Job Description : The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Securities Services business organizations globally. The BCC provides centralized command and control functionality associated with Major Incident and Problem support, ensuring continuous improvement of the quality of our service offerings. The group...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

Cyber Event Response Manager Job DescriptionThe Cyber Event Response Manager is responsible for providing business-centric ICG Cyber event response. This includes managing Major Incidents and contributing to stability initiatives driven by ICG Production Support and Product Management.Key ResponsibilitiesCoordinate and communicate incident response efforts...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5 G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Job Summary:Citi, a leading global bank, is seeking an experienced Business Command Center Major Incident Manager to join our team in Singapore. In this role, you will be responsible for managing major incidents and contributing to stability initiatives driven by the ICG Production Support and Product Management teams.Key Responsibilities: Facilitate...

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

Changi Airport Career OpportunitiesWe are seeking a highly skilled Airport Incident Management Leader to join our team.About the RoleThis is an exciting opportunity for a senior airport emergency officer to lead and manage a group of firefighters, overseeing command and control operations at aircraft incident/accident sites, and coordinating the...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow.We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Roles & ResponsibilitiesDescription:Hiring for Service Desk Lead who will manage and lead the technical support team.Responsibilities: Manage and lead the technical support team. Responsible for overseeing the day-to-day operations of the technical support team, Providing guidance and support to team members Ensuring that customer inquiries and technical...

Our client, a company specialising in providing high-end security consulting and incident response support to organizations worldwide, is looking for a Cyber Incident Responder to join their team in Singapore.Main Responsibilities Participate in forensic and incident response investigations, including large scale sophisticated attacks, conduct log analysis,...

Job SummaryWe are seeking a highly skilled Senior Manager, Business Continuity and Incident Management to join our team at HSBC. This role will be responsible for ensuring the effective management of business continuity and incident management programs across the organization.Key ResponsibilitiesDesign and implement business continuity and incident...

Make an Impact by: Command Centre (incident managers, incident coordinators) working with Shift operation manager in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents Drive the overall...

Company Description Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...