Manager, Major Incident Management

At Singtel, our diverse workforce drives innovation and customer connection. We aim for a fair, performance-based work culture that's inclusive and collaborative.Our Singtel Networks team is transforming to empower the digital generation. We're introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security, and...

Roles & ResponsibilitiesResponsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution. Drive post-incident...

Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This role requires excellent communication, leadership, and problem-solving skills, ensuring that incidents...

Roles & ResponsibilitiesAbout JP MorganChase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5 G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

Job Description : The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Securities Services business organizations globally. The BCC provides centralized command and control functionality associated with Major Incident and Problem support, ensuring continuous improvement of the quality of our service offerings. The group...

Make an Impact by: Command Centre (incident managers, incident coordinators) working with Shift operation manager in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents Drive the overall...

Job Summary:Citi, a leading global bank, is seeking an experienced Business Command Center Major Incident Manager to join our team in Singapore. In this role, you will be responsible for managing major incidents and contributing to stability initiatives driven by the ICG Production Support and Product Management teams.Key Responsibilities: Facilitate...

We are seeking a seasoned Senior IT Support Team Lead to join our team at GMP Technologies (S) Pte Ltd.Job DescriptionThis role will be responsible for leading the support team in managing all aspects of major incidents, ensuring timely incident resolution and request fulfillment. The ideal candidate will have extensive experience in managing major...

Roles & ResponsibilitiesAbout usAzqore is a leader in outsourced banking services. We are one of the entities under Credit Agricole Indosuez Wealth Management, providing integrated solutions and quality services to our clients.Backed up by the banking and financial strength of Crédit Agricole Group (majority shareholder with 80%) with its global presence...

Cyber Event Response Manager Job DescriptionThe Cyber Event Response Manager is responsible for providing business-centric ICG Cyber event response. This includes managing Major Incidents and contributing to stability initiatives driven by ICG Production Support and Product Management.Key ResponsibilitiesCoordinate and communicate incident response efforts...

Roles & ResponsibilitiesResponsibilities:Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed...

Empowering Every Generation with Singtel Networks At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. As a Command Centre Incident Manager with Singtel...

Job description: Incident Management: Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports for stakeholders. Analyze...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow.We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Roles & ResponsibilitiesJob description:Incident Management: Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well...

Incident & Problem Manager Job Description: DXC Technology (NYSE: DXC) - where brilliant people embrace change and seize opportunities to advance their careers and amplify customer success. People are the heart of our business. We support each other and work as a team, globally and locally to deliver excellence for our customers and colleagues. We live in...