Senior Manager Business Command Center Major Incident Manager

Job Summary:Citi, a leading global bank, is seeking an experienced Business Command Center Major Incident Manager to join our team in Singapore. In this role, you will be responsible for managing major incidents and contributing to stability initiatives driven by the ICG Production Support and Product Management teams.Key Responsibilities: Facilitate...

The Business Command Center Senior Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore is transforming to enable the digital generation of tomorrow. We are introducing new capabilities in 5 G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Job Description : The Business Command Center (BCC) supports the Citi Trade and Treasury Solutions (TTS) and Securities Services business organizations globally. The BCC provides centralized command and control functionality associated with Major Incident and Problem support, ensuring continuous improvement of the quality of our service offerings. The group...

Roles & ResponsibilitiesResponsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central point of contact during incidents, providing regular updates, setting action plans, and tracking progress to resolution. Drive post-incident...

Roles & ResponsibilitiesAbout JP MorganChase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our...

Empowering Every Generation with Singtel Networks At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse, inclusive and collaborative. As a Command Centre Incident Manager with Singtel...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is...

Key Highlights: Permanent Position Up to $12,000 + Bonus + comprehensive benefits package As a Major Incident Manager, you will be responsible for overseeing and managing high-priority incidents to ensure swift resolution, minimizing business impact. This role requires excellent communication, leadership, and problem-solving skills, ensuring that incidents...

At Singtel, our diverse workforce drives innovation and customer connection. We aim for a fair, performance-based work culture that's inclusive and collaborative.Our Singtel Networks team is transforming to empower the digital generation. We're introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security, and...

Key Highlights: Central Location Permanent Position Opportunity to work with a dynamic, industry-leading company Up to $10,000 + Bonus + comprehensive benefits package Responsibilities: Major Incident Management: Lead the response to major incidents, coordinating teams to ensure timely resolution and clear communication with stakeholders. Act as the central...

Citi is a leading global bank with operations in over 160 countries. We are seeking an experienced Senior Cyber Incident Manager to lead our stability initiatives and provide business-centric ICG Cyber event response.As a key member of our Business Command Center, you will be responsible for managing Major Incidents, contributing to incident management goals...

Singtel Networks, the most established telecommunications infrastructure provider in Singapore, is transforming to enable the digital generation of tomorrow.We are introducing new capabilities in 5G, Cloud, Analytics, Digital Commerce, Software Engineering, Cyber Security to enhance our core competencies and deliver innovative and differentiated Mobile and...

Roles & ResponsibilitiesResponsibilities: Overall responsible for the support to customers, execution of Standard Operating Procedures related to ITIL Processes such as Incident Management, Event Management and Request Fulfillment Manage Major Incidents including management of customer & internal communications, management of internal and external...

Key Responsibilities:Monitoring and managing all incoming communications and ensuring timely responses or escalations as necessaryCoordinating assignments and tasks, both locally and regionally, to optimize workflowAttendance monitoringHandling incidents according to established protocols, coordinating with relevant stakeholders to resolve issues...

Make an Impact by: Command Centre (incident managers, incident coordinators) working with Shift operation manager in coordination of end-to-end incident management, ensuring that the major incident process and procedures are followed achieving high levels of customer satisfaction through timely and efficient resolution of incidents Drive the overall...

Job SummaryWe are seeking an experienced Operations Technology Commander to oversee the overall system health and cyber security operations of our Group.Main ResponsibilitiesIn charge of on-site monitoring and support teams, assume command and control of extended support teams in times of incidentsEnsures checks on key system & cyber health indicators based...

We are seeking a seasoned Senior IT Support Team Lead to join our team at GMP Technologies (S) Pte Ltd.Job DescriptionThis role will be responsible for leading the support team in managing all aspects of major incidents, ensuring timely incident resolution and request fulfillment. The ideal candidate will have extensive experience in managing major...

Job SummaryWe are seeking a highly skilled Senior Manager, Business Continuity and Incident Management to join our team at HSBC. This role will be responsible for ensuring the effective management of business continuity and incident management programs across the organization.Key ResponsibilitiesDesign and implement business continuity and incident...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is diverse,...