Incident Manager(Software Applications)

Roles & ResponsibilitiesJob description:Incident Management: Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports...

Roles & ResponsibilitiesJob Description & Requirements- Participate and contribute in the entire implementation process for new applications and enhancements to existing applications- Provide input on the overall solution design- Build and test applications- Meet with clients to understand business needs- Conduct root cause analysis and implement basic...

Roles & ResponsibilitiesThe Incident Manager is to closely monitor our client’s websites and applications. This involves triaging issues, following the correct procedures during incidents and dealing with requests from clients.When necessary, the agent is responsible for escalating the issue to the technical support engineer and operations director,...

Roles & ResponsibilitiesDefine and implement the needed application monitoring for timely incident detection. Use monitoring as code whenever possible. · Supervise and monitor daily and monthly batch chains, which take place during the Singapore morning and early afternoon time, to ensure that problems are swiftly analyzed and resolved to minimize downtime...

Incident Management RoleAs an Incident Management Specialist at MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD, you will be responsible for coordinating efforts across L2 and L3 support teams to ensure timely incident resolution. This involves escalating cases involving process failures that delay resolution or result in SLA breaches, attending regular...

Roles & ResponsibilitiesDevelop internal components. Incidents and Requests management (business users and other IT teams) · Communicate effectively. · Analyze enhancement requests and bug fixes. · Document deliveries. Change management · Apply monthly release strategy, following the team’s milestones for analysis, coding and testing. · Support the...

At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people practices are non-discriminatory and provide a fair, performance-based work culture that is...

Roles & ResponsibilitiesThe Business System Analyst is responsible to gather, analyse and formalise user’s business requirements and processes, evaluate on feasibility of implementation and manage scope of project.Job Descriptions and Responsibilities: Take the lead in interacting with team and clients/users as a business requirement problem-solver. ...

Roles & ResponsibilitiesResponsibilities:Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed...

Roles & ResponsibilitiesWe are seeking a skilled Software Engineering - Application Developer experience in CDS / AMDP development to design, build and configure applications to meet business process and application requirements. Below are the details:Job Description:Need to have the required experience in CDS / AMDP development which is one of the key...

Roles & ResponsibilitiesAbout JP MorganChase is the U.S. consumer and commercial banking business of JPMorgan Chase & Co. (NYSE: JPM), a leading global financial services firm with $2.6 trillion in assets and operations worldwide.As a Chase contract employee, you’ll be part of a company that makes a real difference every day for our customers, our...

Roles & ResponsibilitiesIncident Manager – 2 Years Contract (Renewable & Convertible) - SingaporeWe are seeking an experienced Incident Manager to join our team on a 2-year contract, with the potential for renewal or conversion to a permanent role. In this position, you will play a critical role in managing incidents, ensuring swift resolution, and...

Roles & ResponsibilitiesMain responsibilitiesBuild & change management• Develop in JAVA for Calypso v14.4 package• Develop internal componentsIncidents and Requests management• Communicate effectively• Analyse enhancement requests and bug-fixes• Document deliveriesChange Management• ...

Roles & Responsibilities Leadership: Independently manage our software applications while promoting a collaborative and innovative environment. Project Management: Plan, execute, and oversee projects from conception to deployment, ensuring compliance with timelines and budgets. Stakeholder Collaboration: Collaborate closely with cross-functional teams...

Roles & ResponsibilitiesIncident Manager (IT Incident, Problem Management/ Central/ Attractive Bonus)• Location: Central Area• 5 Days work week• Permanent Role• Salary (commensurates with experience) + Attractive Bonus & BenefitsResponsibility: Lead the response to major incidents by coordinating across IT teams and ensuring timely resolution. Act...

Job Title: Incident Management SpecialistCompany Overview:Mizuho Bank is a leading financial institution with a presence in Singapore for over 40 years. We provide a wide range of banking services to our customers, including corporate finance, trade finance, cash management, and more.Job Summary:We are seeking an experienced Incident Management Specialist to...

Job SummaryAs a seasoned IT Incident Management Specialist at Mizuho Bank, you will play a critical role in ensuring the timely resolution of IT incidents reported by users or detected through monitoring systems. Your expertise in minimizing the impact of incidents on business operations and maintaining high levels of service availability will be invaluable...

Incident Handler ManagerAs a key member of our team, the Incident Handler Manager plays a crucial role in ensuring the swift resolution of technology incidents that impact our customers. This position involves overseeing incident management processes, collaborating with support teams, and conducting post-incident reviews to identify root causes and implement...

Roles & ResponsibilitiesAbout the role: Software and Application Manager (on site)This role is with trading applications for Global Derivatives Markets.As a Software and Application Manager you join an award-winning support team and will work directly with our clients to understand, troubleshoot, and resolve issues with complex trading strategies. Direct...

Roles & ResponsibilitiesIncident Handler ManagerJob posting done by Sheralynn Tjioe, Technology Recruitment at Kerry ConsultingEmail: sr@kerryconsulting.comOur Client is a leading stable firm.The Incident Handler Manager is a key role responsible for overseeing technology incidents that affect customers, ensuring quick resolutions and clear communication...