Concierge and Bell Operations Specialist
1 month ago
We are seeking a highly skilled and experienced Concierge and Bell Operations Specialist to join our team at Marriott International. As a key member of our front desk and bell services team, you will be responsible for ensuring the satisfaction and comfort of all guests, while maintaining the highest standards of service and hospitality.
Key Responsibilities- Supervise and control the activities of the Bellman and Doorman, ensuring that all tasks are completed efficiently and effectively.
- Maintain the cleanliness and condition of the Marriott and Singapore's flag, reporting any abnormalities to the Front Office Manager (FOM) or Assistant Front Office Manager (AFOM).
- Perform daily Concierge and Bell Service duties, including welcoming and greeting guests, providing information about local attractions, making reservations, and assisting with ground transportation arrangements.
- Ensure that all storage items are recorded and tagged, and that the function sheet is displayed on the notice board.
- Attend daily briefings and 15-minute training sessions, and submit a monthly training calendar to the FOM.
- Maintain good and consistent coordination with the Front Desk and At-Your-Service teams to facilitate the delivery of guest luggage, room changes, and other ad-hoc duties.
- Ensure that the Concierge Counter, Bell Stand, and hotel lobby are maintained in a clean and orderly condition.
- Understand and adhere to the hotel's safety features and procedures.
- Ensure that all Bell Service associates provide service with a smile and speak to guests in a warm and friendly manner.
- Maintain effective service in line with the Hotel's Corporate Image, including Company Grooming Standards, Standard Operation Procedures, Departmental Policies, and Corporate Policies.
- Process all payment methods in accordance with Accounting procedures and policies, and follow property control audit standards and cash handling procedures.
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank.
- Transport bank to/from assigned workstation, following security procedures.
- Set up and organize cashier workstation with designated supplies, forms, and resource materials, and maintain cleanliness of workstation at all times.
- Ensure and follow established procedures and compliance as per LSOP guidelines.
- Perform any other duties as may be assigned from time to time.
- Minimum qualification of GCE 'N' level.
- At least 1 year of experience in handling Senior Bellman/Bellman position.
- General knowledge of Singapore city.
- Great communication and interpersonal skills.
- Great teamwork.
- Able to start work within short notice period.
-
Bell Services Officer
1 month ago
Singapur, Singapore Marriott International Full timeJob SummaryAs a Bell Services Officer at Marriott International, you will be responsible for providing exceptional guest service and ensuring a seamless arrival and departure experience for our guests. Your primary duties will include assisting guests with luggage, providing directions, and arranging transportation. You will also be responsible for...
-
Bell Services Officer
1 month ago
Singapur, Singapore Marriott International Full timeJob SummaryAs a Bell Services Officer at Marriott International, you will play a vital role in ensuring a seamless guest experience. Your primary responsibility will be to provide exceptional service to guests, handling their luggage, and assisting them with their needs.Key ResponsibilitiesPerform concierge services and bell duties, maintaining a...
-
Guest Relations Agent
6 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Responsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of and acts in...
-
Bell Services Officer
5 months ago
Singapur, Singapore Marriott International Full timeJOB SUMMARY Assist in carrying out daily activities at the Bell Service Desk. Responsible to all guest queries and maintain a high standard of general appearance and the cleanliness of the counter at all times. Being aware of current updated information and on-going events so as to maximise guest satisfaction. Greet and escort guests to rooms. Open doors...
-
Residence Concierge
1 month ago
Singapur, Singapore Capella Singapore Full timeCapella Singapore is seeking a highly skilled and experienced Concierge to provide exceptional service to our residents. The ideal candidate will have a minimum of 1 year of experience in luxury hotels or residences services and a diploma qualification or equivalent. Key responsibilities include managing clubhouse operations, providing beverage assistance,...
-
Bellman
6 months ago
Singapur, Singapore Accor Full timeCompany Description Mondrian Singapore Introduction A breaker of boundaries, the hotel is ideally placed between the mavericks of Chinatown and the makers of the CBD. Today, Duxton Hill is Singapore’s most up-and-coming neighbourhood, featuring barista cafes, world-class eateries and bars, art galleries and independent boutiques. Now Mondrian arrives at...
-
Concierge
6 months ago
Singapur, Singapore Four Seasons Hotels and Resorts Full timeAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with...
-
Bellman
1 month ago
Singapur, Singapore Accor Full timeJob Title: Bellman Job Summary: We are seeking a highly skilled and experienced Bellman to join our team at Mondrian Singapore. As a key member of our front-of-house team, you will be responsible for providing exceptional guest service, ensuring the smooth operation of the bell desk, and supervising the activities of bell staff. Responsibilities: *...
-
Concierge Ambassador
1 month ago
Singapur, Singapore Four Seasons Hotels and Resorts Full timeAbout Four Seasons:At Four Seasons, we're dedicated to delivering exceptional guest experiences through a commitment to luxury and genuine heart. Our team members around the world create unforgettable moments for our guests, residents, and partners by providing personalized service and attention to detail.About the Role:The Concierge is a key member of our...
-
Residence Concierge
2 months ago
Singapur, Singapore Capella Singapore Full timePosition OverviewThe Capella Concierge provides accurate information to tenant's inquiry without disclosing confidential information. All phone calls and enquiries must be answered with specific timeliness by applying correct etiquettes and standards. The individual partners with respective immediate departments to meet established standard prior to their...
-
Singapur, Singapore Far East Organization Full timeJob Expectations Create positive and memorable guests’ experiences within the hotel lobby and reception area. Collaborate closely with the Assistant Manager to provide courteous and efficient services to guests. Responsively and tactfully address guest complaints, requests, and enquiries. Maintains comprehensive and accurate knowledge of...
-
Senior Guest Service Associate
1 month ago
Singapur, Singapore Far East Organization Full timeJob ExpectationsWe are seeking a highly skilled and customer-focused Senior / Guest Service Assistant to join our team at The Clan Hotel.Deliver exceptional guest experiences by providing prompt and courteous service in the hotel lobby and reception area.Collaborate closely with the Assistant Manager to ensure seamless communication and efficient service...
-
Guest Services Operations Manager
1 month ago
Singapur, Singapore Marina Bay Sands Full timeJob SummaryWe are seeking a highly skilled Guest Services Supervisor to join our team at Marina Bay Sands. As a key member of our Guest Services team, you will be responsible for leading a team of Guest Services Dispatchers, Bell Captains, and front-line bellmen and doorman in achieving service excellence for Guest Services Operations.Key...
-
Operations Specialist
1 month ago
Singapur, Singapore ALS International Full timeAbout the RoleWe are seeking a highly skilled Middle Office Specialist to join our Operations team in Singapore. As a key member of our team, you will be responsible for providing expertise in the setup, maintenance, and ongoing oversight of OTC derivative capabilities, including dealer relationships and ISDA/CSA terms and conditions negotiation and...
-
Operational Support Specialist
1 month ago
Singapur, Singapore Adyen Full timeAbout AdyenAdyen is a leading financial technology platform that provides payments, data, and financial products to businesses like Meta, Uber, H&M, and Microsoft. Our mission is to empower businesses to achieve their ambitions by delivering innovative and ethical solutions.Operational Support Specialist RoleWe are seeking an experienced Operational Support...
-
Laundry Operations Specialist
1 month ago
Singapur, Singapore Far East Organization Full timeJob Title: Laundry SpecialistAt Far East Organization, we are seeking a skilled Laundry Specialist to join our team. As a Laundry Specialist, you will be responsible for ensuring the highest quality of laundry services.Responsibilities:Sort and categorize laundry items according to their type, color, and fabric content.Examine and sort items to be cleaned...
-
Operations Support Specialist
1 month ago
Singapur, Singapore Hasbro Full timeJob Title: Operations Support SpecialistAt Wizards of the Coast, we are seeking an experienced Operations Support Specialist to join our team. As an Operations Support Specialist, you will play a critical role in ensuring the smooth operation of our business by providing exceptional customer service, managing inventory levels, and optimizing demand planning...
-
Sustainable Finance Operations Specialist
1 month ago
Singapur, Singapore Center for Sustainable Finance and Private Wealth (Singapore) Ltd. Full timeAbout CSP SingaporeThe Center for Sustainable Finance and Private Wealth (Singapore) Ltd. (CSP SG) is an independent non-profit organization dedicated to advancing social and environmental sustainable development through sustainable finance.CSP SG is a global expansion of CSP at the University of Zurich, a highly successful academic research and teaching...
-
Network Operations Specialist
1 month ago
Singapur, Singapore Logicalis Full timeJob Title: Network Operations SpecialistJob Summary:We are seeking a highly skilled Network Operations Specialist to join our team at Logicalis. As a Network Operations Specialist, you will be responsible for ensuring the smooth operation of our network infrastructure, including troubleshooting and resolving technical issues, performing routine maintenance...
-
Trade Operations Specialist
1 month ago
Singapur, Singapore United Overseas Bank Full timeTrade Operations SpecialistUnited Overseas Bank is seeking a Trade Operations Specialist to join our Group Technology and Operations team. As a key member of our operations division, you will be responsible for ensuring the accurate and timely processing of transactions, while adhering to regulatory and bank policies.Key Responsibilities:Process and approve...