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Head of Institutional Client Relationships
2 months ago
Asia Digital Exchange Pte. Ltd. is a leading digital asset exchange that provides a secure and regulated platform for institutional clients to trade and invest in digital assets.
We are a joint venture between SBI Digital Asset Holdings Co., Ltd. and SIX Group AG, two reputable financial institutions with extensive experience in the financial industry.
Our mission is to become a trusted and market-leading exchange that provides a wide range of digital assets to institutional clients, enabling them to access new investment opportunities and drive the growth of the digital finance industry.
Job SummaryWe are seeking an experienced Head of Institutional Client Relationships to join our team. The successful candidate will be responsible for acquiring and leading client relationships, providing advice on a broad range of digital asset investment services tailored to the sophisticated needs of institutional clients.
The ideal candidate will have a strong understanding of institutional secured financing, lending and borrowing product offerings, as well as experience working with ISDAs, GMSLA's, MSLA's and other market standard agreements.
Key Responsibilities- Responsible for the day-to-day relationship and servicing of our institutional client base that are utilizing our digital asset products and services.
- Acting as a subject matter expert for the service delivery of our digital asset products with clients.
- Working directly with institutional investors, hedge funds, family offices, broker-dealers, market liquidity providers, and market makers.
- Liaising with stakeholder teams, including legal, compliance, operations, and trading teams on client issues.
- Understanding clients' investment and reporting requirements and providing input to our new product committee to review and develop all product and service offerings.
- Working closely with partner teams, such as our product team, to contribute to the development of our platform.
- Monitoring and reviewing client revenue and profitability to ensure financial performance is achieved. New revenue generation through the development of strategic client partnerships.
- Development and implementation of strategic growth plans to increase adoption and cross-selling opportunities with existing clients.
- Development, communication, and execution of strategic account relationship plans.
- Developing, growing, and leveraging key relationships with C-suite and senior executives to enhance partnerships.
- Documenting and maintaining clients' business and risk profiles for AML and KYC purposes.
- Leading all clients' on-boarding review and documentation of all AML and KYC analysis to comply with regulatory requirements.
- Monitoring and reviewing client revenue and trading activities.
- Diploma or Bachelor's degree in business or any related discipline in business.
- More than 5 years of experience handling relationships with institutional clients utilizing traditional/crypto prime services products.
- In-depth knowledge of institutional secured financing, lending, and borrowing product offerings.
- Working knowledge of ISDAs, GMSLA's, MSLA's, and other market standard agreements.
- Understanding of spot, futures, and cleared derivatives as well as OTC derivatives in crypto and/or equities and FX.
- Fantastic communication skills to operate seamlessly with partner teams.
- Competitive staff benefits, including annual leave, life insurance, and medical insurance (includes dependents).
- Competitive remuneration, including variable bonus.
