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SMB Customer Growth Specialist

2 weeks ago

Singapore GOOGLE ASIA PACIFIC PTE. LTD. Full time

**Company Overview:**

At Google Asia Pacific PTE. LTD., we accelerate every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably.

**Job Description:**

The Google Cloud Small/Medium Businesses (SMB) team focuses on working with small and medium-sized businesses, startups, and digital native customers. In this role, you will help to develop the business, bring Google's portfolio into SMB companies around the world, and manage customer and stakeholder relationships with ease.

**Key Responsibilities:**

  • Manage a portfolio of Google Cloud customers to maintain and grow their existing business.
  • Work with business partners to generate business opportunities within their customer base.
  • Identify opportunities to advocate for other parts of the Google product and services portfolio.
  • Share customer feedback with Product and Marketing to improve the overall customer experience.

**Preferred Qualifications:**

  • Experience in promoting Google Workspace or productivity tools in Australia and New Zealand market.
  • Experience in executing email campaigns and using Customer Relationship Management (CRM) tools.
  • Experience in promoting with and through resellers.

**Why Join Us?**

We offer a dynamic and collaborative work environment, with opportunities to learn and grow professionally. Our team is passionate about delivering exceptional results and making a meaningful impact in the cloud industry.