Senior Guest Experience Lead

Guests are at the heart of everything we do at IBIS SINGAPORE ON BENCOOLEN. As a Guest Experience Lead, you will play a critical role in ensuring that every guest has a smooth-running stay at our hotel. Your responsibilities will include leading and supporting all Guest Experience Initiatives within the property, maintaining close relationships with guests,...

Job OverviewThe Guest Experience Lead plays a vital role in ensuring seamless experiences for all guests at RESORTS WORLD AT SENTOSA PTE. LTD. As the front line of our resort, this team member is responsible for delivering exceptional customer service and creating lasting memories for our guests.About the RoleThis position requires a highly organized and...

DreamUs Group was created with a vision to bring serious happiness to children and families. We believe in the magical power of play to unleash creativity, build confidence and bring people together. We take pride in offering high-quality, themed indoor activity centers designed to bring lasting memories among loved ones. Our indoor playgrounds are each...

Roles & ResponsibilitiesROLE OVERVIEW:Reporting to the regional Guest Experience Director, the Senior Manager Guest Experience provides leadership, coordination and guidance to a team of events staff delivering Guest Experience elements on designated events projects in the region.The role is focused principally on the timely and effective execution of all...

Roles & ResponsibilitiesPrimary ResponsibilitiesPerform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for all...

Roles & ResponsibilitiesPrimary ResponsibilitiesPerform check-in and check-out for hotel guests in the most professional and efficient manner to ensure high level of guest satisfaction Initiate and maintain effective coordination and communication within the Front Office and other departments, especially Housekeeping, to ensure seamless experiences for all...

About the Role:The Assistant Guest Experience Manager plays a critical role in delivering exceptional guest experiences at our hotel. This involves providing prompt and courteous service, ensuring guest satisfaction, and resolving guests' challenges throughout their stay.Duties and Responsibilities:Meet and greet guests, provide express check-out for...

**Who We Are** We’re Sandbox VR, the **most advanced virtual reality experience in the world **. Our mission is to bring people closer together through world-class immersive experiences. When guests step into one of our stores, our full-body motion tracking gear and Hollywood motion capture cameras make them the stars of their own movies. Groups freely...

Job SummaryWe are seeking an experienced Guest Experience Leader to join our team at Ascott International Management Pte Ltd. In this role, you will be responsible for leading our guest experience initiatives, including developing and implementing strategies to enhance guest satisfaction and loyalty. The successful candidate will have a strong background in...

About UsPAN PACIFIC ORCHARD, SINGAPORE is a luxury hotel that offers unparalleled service and amenities to its guests. We are committed to providing an exceptional experience for every guest who walks through our doors.Job SummaryWe are seeking a highly skilled Duty Manager/Senior Duty Manager to join our team at PAN PACIFIC ORCHARD, SINGAPORE. The...

MetroResidences is building on our passion for the guests, upgrading the overall guests' experience, and taking it to the next level. We are looking for a **Guest Experience Specialist **to help us retain our core customer base. In this role, you will deal directly with our guests/customers to find out what issues they are facing, how we may improve our...

About Us:RESORTS WORLD AT SENTOSA PTE. LTD. is a leading hospitality provider dedicated to delivering exceptional experiences to our guests.Job Description:We are seeking a talented F&B Guest Experience Specialist to join our team. In this role, you will be responsible for creating unforgettable experiences for our guests through attentive service, efficient...

Lululemon Athletica is a fast-paced and dynamic company that is committed to creating a positive and supportive environment for our customers and employees alike. As a Guest Experience Coordinator, you'll play a key role in ensuring that our customers receive exceptional service and have a positive experience in our stores.">The Guest Experience Coordinator...

1 day ago Be among the first 25 applicants Company Description Our World is Your Playground. A world-class lifestyle hotel in the heart of Orchard Road, where playfulness meets peak performance; creativity meets innovation; business meets success. At Pullman Singapore Orchard, we don't do ordinary. Pioneering and stylish, guests can push their boundaries in...

**Responsibilities** - Communications with guests/customers pre, during and post-sales - Be the primary point of contact and build long-term relationships with customers. - Oversee the development and execution of the customer loyalty program to recognize and reward our customers. - Track, measure, and report on digital marketing campaigns across all digital...

The Executive, Guest Experience will support the Singapore Cluster of serviced residences and hotels by managing its online reputation. He or she will report directly to the Senior Manager, Social Media & Call Centre. He or she will be responsible for the following: **Reviews** - Monitor all reviews for the Singapore Cluster of properties and respond to the...

Job Role:We are seeking an experienced Guest Experience Manager to join our team at GRAND HYATT SINGAPORE. As a key leader in our Guest Experience team, you will play a pivotal role in building up and managing a new operational team within the front office environment.Responsibilities:Lead the Guest Experience team in delivering outstanding guest...

Job SummaryWe are seeking a highly motivated and experienced Assistant Operations Manager to join our team at Resort World at Sentosa. The successful candidate will be responsible for leading the front desk team and driving operational excellence.Main Accountabilities:Lead the front desk team to deliver exceptional guest experiences and ensure seamless...

**Guest Experience and Engagement**:You will uphold and deliver unrivalled service standards - Welcome all guests that approach or walk-by the front desk - personalized greetings whenever possible. - Manage the guest & VIP registration process seamlessly. - Lead guest engagement as the main point of contact at the front desk. - Respond to all guests’...

**Job Description**: - To ensure that all guests are welcomed with warmth. - To engage the guests when they are in queue to recommend our signature dishes and provide required assistance. - If there are big group of guests, let the guests know of our seating policy when they are in the queue. - To engage interested mall patrons in our promotions and to try...