Guest Experience Associate

2 weeks ago


Singapore WHITE BEEHOON RESTAURANT PTE. LTD. Full time

**Job Description**:

- To ensure that all guests are welcomed with warmth.
- To engage the guests when they are in queue to recommend our signature dishes and provide required assistance.
- If there are big group of guests, let the guests know of our seating policy when they are in the queue.
- To engage interested mall patrons in our promotions and to try to lead them into the restaurant.
- To build up the outlet regular customer base by obtaining their contact info when they dine in and share with/call them when our company launches new promotions/menus/launches etc.
- To custom-made set menus for guests according to the guests’ requirements.
- Engage with leaving guests to check on their dining experience and if there is anything that needs attention on.
- Maintain the restaurant entrance area cleanliness, including all equipment within.
- To check outlet phone regularly & answer guests enquiries.
- To check reservation status, call customer to confirm reservation.
- Always use walkie talkie to communicate with floor staffs about table arrangements & table availability.
- To constant review & to develop best work practices.
- Assist in other job duties as assigned.

**Requirements**:

- Diploma Holder and above.
- Minimum 3 years relevant prior experience.
- Understand restaurant work flow.
- Have good chinese food product knowledge.
- A good leader & team player.
- Insist on hygiene standard / safety in the restaurant.
- Supreme organizing skill.
- Character Traits / Values: Welcoming, Humble, Integrity, Teamwork, Empathy.



  • Singapore HMLET CENTRAL PTE. LTD. Full time

    **About the job** Hmlet is the leading flexible living brand in Asia, disrupting the home rental market by offering urbanities a curated, cost effective and hassle-free accommodation solution. Backed up by Sequoia Capital and Burda Principal Investments, and as part of the Habyt group, we are the coliving operator with the largest global presence. We change...


  • Singapore HABYT CENTRAL PTE. LTD. Full time

    **About the job** Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...


  • Singapore HABYT CENTRAL PTE. LTD. Full time

    **About the job** Housing is hard. One size rarely fits all, and it's a hell of a process. As the largest flexible housing company globally, Habyt’s mission is to provide access to housing anywhere, for everyone. Our drive is to create solutions with a digital-first approach, making every move easy, and every house a home. If you are passionate about real...


  • Singapore RAFFLES Full time

    A Guest Experience Associate will serve as the welcoming face and ambassador of Raffles Hotel Singapore. The primary responsibility is to ensure that all guests receive exceptional service and assistance from the moment they enter the Lobby until they depart. This role will play a key role in creating a warm, inviting atmosphere and providing personalized...


  • Singapore SSG HOTELS PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore SSG HOTELS PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore SSG HOTELS PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    About FOUR SEASONS HOTEL SINGAPOREAs the world's leading operator of luxury hotels, Four Seasons Hotels and Resorts offers unparalleled career opportunities. With a culture built on mutual respect, a growing world of opportunities and an environment that supports the personal drive for excellence, a Four Seasons career can be exceptionally rewarding.Job...


  • Singapore YOSSBY ASIA PTE. LTD. Full time

    Our CultureAt ARTIZAN CONCEPTS INTERNATIONAL PTE. LTD., we value our employees' contributions to our success. We strive to create a positive and supportive work environment, where everyone feels valued and respected. As a member of our team, you will have the opportunity to work with a diverse group of individuals who share our passion for hospitality.The...


  • Central Singapore IHG Full time

    **About us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Guest Experience

    9 hours ago


    Singapore THE PAN PACIFIC HOTEL SINGAPORE Full time

    The Guest Experience & Service Quality Manager is to ensure the continual improvement of the Guest Experience and online reputation of the hotel, monitoring performance and guest feedback, supporting the Hotel Manager, Operations Exco and HODs in achieving positive guest feedback results and defined Guest Experience targets. The incumbent is also required...

  • Guest Experience

    10 hours ago


    Singapore PAN PACIFIC HOTELS AND RESORTS PTE. LTD. Full time

    The continual improvement of the Guest Experience and online reputation of the hotel, monitoring performance and guest feedback, supporting the Hotel Manager, Operations EXCO and HODs on achieving positive guest feedback results and defined Guest Experience targets. At the same time, he/she is task to ensure the full compliance of the operational brand...


  • Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    About UsPAN PACIFIC ORCHARD, SINGAPORE is a luxury hotel that offers unparalleled service and amenities to its guests. We are committed to providing an exceptional experience for every guest who walks through our doors.Job SummaryWe are seeking a highly skilled Duty Manager/Senior Duty Manager to join our team at PAN PACIFIC ORCHARD, SINGAPORE. The...


  • Singapore HH PROPERTIES PTE. LTD. Full time

    About the RoleAs a Housekeeping Supervisor, you will play a critical role in ensuring that our guests have a comfortable and enjoyable stay. You will be responsible for leading a team of housekeeping associates, providing guidance and support to ensure that they have the skills and knowledge needed to perform their duties effectively.You will also be...


  • Singapore Pan Pacific Hotels Group Full time

    **Singapore** **PARKROYAL COLLECTION Pickering, Singapore** **Rooms** **Job Grade** Full-time Managed by the Pan Pacific Hotels Group, PARKROYAL COLLECTION Pickering, Singapore is an iconic hotel landmark with a stunning hotel-in-a-garden concept that incorporates energy-saving features throughout the building. Our sustainable project design and green...


  • Singapore BEACH ROAD HOTEL (1886) LTD. Full time

    A Guest Experience Associate will serve as the welcoming face and ambassador of Raffles Hotel Singapore. The primary responsibility is to ensure that all guests receive exceptional service and assistance from the moment they enter the Lobby until they depart. This role will play a key role in creating a warm, inviting atmosphere and providing personalized...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    About UsAt FOUR SEASONS HOTEL SINGAPORE, we pride ourselves on delivering exceptional guest experiences. Our commitment to luxury and genuine heart sets us apart in the hospitality industry.Our vision is to create lasting impressions that stay with our guests for a lifetime. We believe in recognizing familiar faces, welcoming new ones, and treating everyone...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Roles & Responsibilities About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a...


  • Singapore FOUR SEASONS HOTEL SINGAPORE Full time

    Roles & ResponsibilitiesAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment...