HR Operations Specialist

4 weeks ago


Singapur, Singapore Riot Games Full time
Job Summary

We are seeking a highly skilled HR Operations Specialist to join our team at Riot Games. As a key member of our HR Shared Services team, you will be responsible for providing exceptional support to our employees and ensuring the smooth operation of our HR systems.

Responsibilities
  • Serve as a Subject Matter Expert for HR operations in the APAC region.
  • Support Tier 1 and Tier 2 escalations, resolve inquiries, and respond to employee requests via email, case management, and in-person.
  • Act as the primary point of contact for embedded Enterprise colleagues to ensure business processes are well-maintained and completed.
  • Input and audit transactions within HR systems related to onboarding, offboarding, transfers, job changes, payroll, and benefits changes.
  • Troubleshoot standard technical issues within our HR systems with minimal assistance and serve as an HR systems subject matter expert for HRBPs, COEs, employees, and team members.
  • Perform regular audits to ensure data integrity in our HR Systems at all times.
  • Manage employee benefits with external vendors.
  • Manage monthly payroll process and tax reporting with support from local payroll vendors.
  • Facilitate in-bound relocation process with support from global relocation vendors.
  • Facilitate work visa application, renewal, and termination process with support from local/global immigration vendors.
  • Work closely with HR consultants to ensure compliance with local regulations.
  • Liaise with government boards to fulfill HR-specific statutory reporting requirements.
  • Upload and maintain electronic personnel records for all employees.
  • Participate in the review, execution, and implementation of process improvement projects.
  • Meet performance and service level metrics for timeliness and accuracy.
Requirements
  • General Education Degree.
  • 4+ years in HR Operations or a similar HR role in South Korea.
  • 2+ years using cloud-based HRIS (Workday or similar).
  • Background working with HR teams and professionals (HRBPs, Total Rewards, Recruiters).
  • Fluent in English and local language (Korean) to support the APAC offices.
  • Ability to manage sensitive data and information.
  • Experience in managing local payroll.
  • High degree of detail orientation.
Desired Qualifications
  • Background operating in an HR Shared Service environment.
  • Experience with Google Suite, Greenhouse, and Workday is a plus.
  • Familiarity with local employment laws.
  • Experience with Shiftee timekeeping system preferred.
  • Experience with payroll handling in South Korea.

We are looking for a dedicated and detail-oriented individual who is passionate about delivering exceptional HR services. If you are a motivated and organized professional with a strong background in HR operations, we encourage you to apply for this exciting opportunity.



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