Service Operations Manager

4 weeks ago


Singapur, Singapore Lightway HR Consultancy Full time
Job Summary

We are seeking a highly skilled Service Engineer to join our team at Lightway HR Consultancy. As a Service Engineer, you will be responsible for leading a team of technicians to maintain a portfolio of equipment in servicing, repair, modifications, and callback.

Key Responsibilities
  • Lead a team of technicians to maintain equipment, resolve issues, and achieve customer satisfaction.
  • Monitor equipment performance, handle problematic lifts and escalators, and achieve targets.
  • Plan, implement, and control the progress of chargeable and non-chargeable works, monthly servicing schedules, and callback roster.
  • Provide leadership, technical guidance, and support to subordinates.
  • Obtain required materials and resources for works as required.
  • Prepare and conduct training for maintenance field staff to ensure MIP/Best Practices are properly implemented.
  • Complete office administrative works as required.
  • Communicate with inter-department staff to resolve issues and report to the Service Operations Manager.
Requirements
  • Diploma in Mechanic, Electrical, or Mechatronics Engineering.
  • At least 2-3 years of experience in a supervisory or team lead role.
  • Ability to be 24/7 operationally ready to attend to issues.
Benefits

Permanent placement with a reputable company.



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