Customer Service Operations Manager

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

This role handles frontline operations at the workshop for Flintex Consulting Pte Ltd. As a Customer Service Operations Manager, you will be responsible for managing all frontline operations in an efficient manner, meeting customer requirements, and achieving KPIs targets. You will work closely with the Workshop-in-charge to ensure smooth process flow and...

Job Description Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both, the commercial and clinical trial...

Job Description Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both the commercial and clinical trial...

We are seeking a Customer Service and Operations Manager to build a strong service culture and uphold service standards in LTA.You will leverage data analytics to enhance LTA's service strategy and support projects to strengthen the service culture in LTA.The officer will analyse data from LTA's customer feedback management system to draw actionable insights...

**Company Overview**Rio Tinto is a leading global mining and materials company, operating in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across...

Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both the commercial and clinical trial setting. The CGT...

Key Responsibilities: The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to): Serve as the primary point of...

Job OverviewWe are seeking a highly skilled Customer Service Operations Manager to join our team at Marken, a leading provider of clinical trial supply logistics services.

Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

About the RoleRöhlig Singapore Pte Ltd seeks a skilled Customer Service and Operations Manager to oversee daily customer service responsibilities, manage transactions, and ensure client satisfaction.Key ResponsibilitiesPerform daily customer service tasks, manage transactions, and meet client expectations.Liaise with internal stakeholders and external...

Careers@Gov is seeking a highly motivated and experienced professional to join our team as a Customer Service Operations Manager - Customer Experience.Salary: SGD 68,000 per annumJob Description:We are looking for a dynamic individual who can manage public queries via phone and written channels at our Customer Service Centre. As a key member of the team, you...

**Job Title:** Customer Service Strategy and Operations Manager About the Role:We are seeking an experienced customer-centric professional to join our team as a Customer Service Strategy and Operations Manager. In this role, you will play a key part in shaping and implementing strategies to enhance our service culture and improve customer experience. About...

Roles & Responsibilities-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.-Identify inefficiencies in operational processes and workflows and implement solutions...

About UsThe National Library Board (NLB) is a dynamic organization that nurtures readers for life, learning communities, and a knowledgeable nation.Job SummaryWe are seeking a Customer Service and Operations Officer to join our team at one of the public libraries. As a key member of our operations team, you will be responsible for providing excellent...

The Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations. Main Activities: Supervising the daily operations of the customer service team Create and maintain...

About The International Air Transport AssociationWe are the world's leading association for the world's airlines and we're passionate about making air travel safer, smarter, more sustainable and more inclusive. We're driven by our mission to represent, lead and serve the airline industry.About the RoleWe're looking for a highly motivated and organized...

Job Title: Senior Executive - Customer RelationsJob Summary:We are seeking a highly skilled and experienced Senior Executive - Customer Relations to join our dynamic team at LTA's Customer Service Centre. As a key member of our team, you will be responsible for delivering quality customer service, managing public queries via phone and written channels, and...