Customer Service and Operations Manager

ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

About the position: The Customer Service Specialist is primarily responsible for liaising with DSV’s customers and coordinating with the operation team, identifying customer issues and challenges, providing this information to the operation team, and assisting them in achieving the service level as well as the shipping documentation required. Roles &...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...

Are you driven by the desire to see your hard work directly impact others? Join the DNDTS team, where we excel in crafting success stories through dynamic projects. Each endeavor is a unique opportunity to contribute to our proven track record of achievements. Experience the satisfaction of seeing your efforts transform into positive changes in people's...

This role handles frontline operations at the workshop for Flintex Consulting Pte Ltd. As a Customer Service Operations Manager, you will be responsible for managing all frontline operations in an efficient manner, meeting customer requirements, and achieving KPIs targets. You will work closely with the Workshop-in-charge to ensure smooth process flow and...

Job Description Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both, the commercial and clinical trial...

Job Description Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both the commercial and clinical trial...

Are you a seasoned leader looking to drive strategic growth in customer service operations?About The Edge PartnershipWe are a forward-thinking organization dedicated to delivering exceptional experiences for our clients and customers. As a key member of our team, you will play a pivotal role in shaping our customer service strategy and optimizing resources...

**Company Overview**Rio Tinto is a leading global mining and materials company, operating in 35 countries where we produce iron ore, copper, aluminium, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.We have been mining for 150 years and operate with knowledge built up across...

Key Responsibilities: The Customer Service Representative will provide exceptional customer service to internal and external customers, responding to customer queries and resolving issues in a timely and professional manner. Additionally, they will be responsible for order processing, invoice management, and quote fulfillment.Requirements:* Excellent...

Summary Execute an industry-leading service center for the healthcare teams at our qualified CAR-T treatment centers by providing prompt and courteous customer support (and patient services to patients and their caregivers, if applicable) to treat patients with Novartis Cell Therapy products in both the commercial and clinical trial setting. The CGT...

Key Responsibilities: The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to): Serve as the primary point of...

Job OverviewWe are seeking a highly skilled Customer Service Operations Manager to join our team at Marken, a leading provider of clinical trial supply logistics services.

Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...

About the RoleRöhlig Singapore Pte Ltd seeks a skilled Customer Service and Operations Manager to oversee daily customer service responsibilities, manage transactions, and ensure client satisfaction.Key ResponsibilitiesPerform daily customer service tasks, manage transactions, and meet client expectations.Liaise with internal stakeholders and external...

Careers@Gov is seeking a highly motivated and experienced professional to join our team as a Customer Service Operations Manager - Customer Experience.Salary: SGD 68,000 per annumJob Description:We are looking for a dynamic individual who can manage public queries via phone and written channels at our Customer Service Centre. As a key member of the team, you...

Responsibilities Responsible for providing timely and professional services to customers through hotline, email, online chat, Whats App, and other channels. Handle customer inquiries and report the problems encountered by customers to relevant departments in a timely manner, and work together to solve customer problems. Responsible for all customer...

**Job Title:** Customer Service Strategy and Operations Manager About the Role:We are seeking an experienced customer-centric professional to join our team as a Customer Service Strategy and Operations Manager. In this role, you will play a key part in shaping and implementing strategies to enhance our service culture and improve customer experience. About...

Roles & Responsibilities-Develop operational strategies aligned with the organization's goals and objectives. This involves analyzing business requirements, identifying areas for improvement, and implementing initiatives to enhance operational efficiency and effectiveness.-Identify inefficiencies in operational processes and workflows and implement solutions...