Customer Service Advocate

1 month ago


Singapore Taylor and Francis Full time
Key Responsibilities:

The Customer Service Representative will provide exceptional customer service to internal and external customers, responding to customer queries and resolving issues in a timely and professional manner. Additionally, they will be responsible for order processing, invoice management, and quote fulfillment.

Requirements:

* Excellent communication and interpersonal skills
* Ability to work in a fast-paced environment and meet deadlines
* Strong problem-solving and analytical skills
* Proficiency in Microsoft Office and Salesforce

What We Offer:

* Competitive salary and benefits package
* Opportunities for career growth and professional development
* Collaborative and dynamic work environment

Location:

This role is based in Singapore and requires the ability to work in a flexible hybrid environment.

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