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Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeRoles & ResponsibilitiesSenior / Service Team Leader, Group Contact CentreAs part of Group Contact Centre, the Senior / Service Team Leader's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services. Reporting to the Institution Lead, Group Contact Centre, you will:Job...
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Group Contact Centre Manager
1 week ago
We are looking for an experienced professional to lead our Contact Centre's quality and training initiatives. The successful candidate will be responsible for driving continuous process improvement, developing quality-related activities, and implementing quality assurance audits. If you have a strong analytical mind, excellent communication skills, and a passion for delivering exceptional patient experiences, we encourage you to apply.
