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Full-Time Call Centre Team Leader

2 months ago

Singapore TALENTVIS SINGAPORE PTE. LTD. Full time
Job Summary

We are seeking a highly skilled and experienced Call Centre Team Manager to join our team at Talentvis Singapore Pte. Ltd. The successful candidate will be responsible for coaching and training team members, reviewing calls, and liaising with other departments. If you have a strong background in customer service and team management, we encourage you to apply.

Key Responsibilities

• Lead and manage a team of customer service representatives
• Develop and implement training programs to improve team performance
• Conduct regular call reviews to ensure high-quality service
• Collaborate with other departments to achieve business objectives

Requirements

• Min diploma in any field
• At least 2 years of experience in a supervisory role
• Strong leadership and communication skills
• Ability to work in a fast-paced environment

What We Offer

Talentvis Singapore Pte. Ltd. offers a competitive salary and benefits package. If you are a motivated and experienced professional looking for a new challenge, please submit your application.

How to Apply

Please submit your resume and a cover letter outlining your experience and qualifications. We look forward to hearing from you.