Senior call centre officer

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Provided Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT) Responsibilities Attend to enquiries via hotline or other channel eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Job Title: Call Centre OfficerIndustry: Electrical & ElectronicsSalary: SGD 2000 - 2500Location: South East, SingaporeAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.-...

Roles & ResponsibilitiesJob Description: Conduct training for new staff on the product knowledge. Perform quality audits on customer transactions i.e. monitoring of phone calls, emails, web chats, data entry and other transactions handled by the call centre representatives. Align, review and improvise on internal quality standards and procedures. Conduct...

Job Title: Senior Call Centre Automation SpecialistEstimated Salary: SGD 50,000 - 70,000 per annum.About the RoleThis is an exciting opportunity to join our team at Recruit Express Pte Ltd as a Senior Call Centre Automation Specialist. In this role, you will play a key part in driving performance and service quality in our call centres through call and email...

Job SummaryAs a Call Centre Senior Executive at PERSOLKELLY SINGAPORE PTE. LTD., you will be responsible for providing exceptional service to all customers. This role involves handling mailbox enquiries, resolving customer issues via email communication and personalized calls, and ensuring accuracy of data collected from customers.Key Responsibilities•...

Roles & ResponsibilitiesBenefits: Competitive Salary: Basic salary ranging from SGD $2,000 to $2,400 + OT pay ($100 - $200) + Variable Bonus. Structured Work Week: Enjoy a fixed 5.25-day work schedule with alternate Saturday half-days and Sundays off. Career Growth: Opportunities to enhance customer service and communication skills in a well-established...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week Able to work on weekends CBD (Near to MRT)Responsibilities Attend to enquiries Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system...

Roles & Responsibilities Call Centre Experience No Exp Are Welcome To Apply Office Hour / 5 Days Work Week (including weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of conversation with customer in the CRM system Achieve /...

Job Title: Call CentreOfficerIndustry: Electrical &ElectronicsSalary: SGD 2000 -2500Location: South East,SingaporeAboutCompany:Our client is responsible for the salesand marketing of consumer electronics and home appliances inSingapore.JobDescription:- Monitor the service quality toensure customer / experience / service quality meet thestandard.- Follow up...

Roles & Responsibilities1 Year (Renewable)Job Description Handle customers’ enquiries (not limited to phone calls, email, live chat, instant messaging) Manage protocols (such as fire & emergency messages) Liaise with other department enquiries and requests Manage customers’ feedback Make accurate data entry to the CRM System and maintain records. ...

Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

Roles & ResponsibilitiesA Specialist Medical Centre is looking for multiple temp admin assistants to support in data entry, responding to emails, phone calls, and other administrative duties.Requirements: Tech-savvy, has good email etiquette. Can commit for 3 to 6 months. Office Hours, Weekdays. Hourly rates. Students on holidays are welcome to apply. ...

Roles & ResponsibilitiesAbout Company:Our client is responsible for the sales and marketing of consumer electronics and home appliances in Singapore.Job Description:- Monitor the service quality to ensure customer / experience / service quality meet the standard.- Follow up on customer's enquiries, requests and feedback with customers and internal...

Roles & ResponsibilitiesThe Contact Centre Manager's key role is to ensure optimal operational efficiency and customer satisfaction in the provision of Contact Centre services.Responsibilities· Lead a team of contact centre agents to hit the team’s KPIs· Prepare statistics and reports· Ensure the operational efficiency of Contact Centre· Appointment...

Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

Roles & Responsibilities Call Centre / Customer Service Experience No Exp Are Welcome To Apply - Training Will be Provided Office Hour / 5 Days Work Week (Able to work on weekends) CBD (Near to MRT)Responsibilities Attend to enquiries via hotline or other channels eg email Handle inbound and outbound calls, and sometimes email Proper recording of...

Job DetailsLocation: UbiKey ResponsibilitiesRespond to general enquiriesHandle incoming calls and emailsRequirementsAble to work in fast-paced environmentTyping speed: min 35wpmAble to work with many tabs + 2 computers concurrentlyMin commitment: 6 monthsAbout the RoleAs a Contract Call Centre Officer in Ubi, you will be responsible for handling incoming...

Roles & Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries Type of calls consist and not limiting to lost /replacement/extension issues/application issues) Filing of claims for...