Senior/Patient Service Associate
2 months ago
Job Description:
You will provide quality and personalized one-stop information service for the Hospital. This includes handling general enquiries and managing outpatient appointments through phone, email, web chat, as well as other online platforms.
Requirements:
· GCE ‘N’ Level / GCE ‘O’ Level with at least 1 year of relevant experience or NITEC in Service Skills preferably
· Experience in call centre, customer service or healthcare industry will be advantageous
· Excellent team player with strong interpersonal and communication skills
· Customer-oriented and highly adaptable in a dynamic and fast-paced environment
· Proficient in Microsoft Office applications
· Able to commit to rotating shifts, including weekends & public holidays
Tell employers what skills you have
Customer Service Skills
Healthcare Industry
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
call centre
Interpersonal Skills
Adaptable
Communication Skills
Team Player
Customer Service
Able To Work Independently
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