Senior / patient service associate

2 weeks ago


Singapore National Healthcare Group Pte Ltd Full time

Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolving their challenges, and promoting and educating health services/programmes. You will also facilitate an all-round pleasant patient experience with our services including patient registration, appointment making, and billing collection. We are on the lookout for passionate individuals who are keen on bringing a smile to our patients So if you have what we are looking for, we want you Minimum Requirements: Polytechnic Diploma, GCE 'A' / 'O' / 'N' level or Higher / NITEC qualification Good communication skills in English and a local language/dialect Good team player with a passion for service excellence Pleasant disposition, personality, and good interpersonal skills Ability to multitask and work in a fast-paced and dynamic environment Ability to commit to a 5.5 days work week (Monday to Saturday) (Additional Requirements) Senior Patient Service Associate Possess analytical and problem-solving skills Detail-oriented self-starter Preferably has supervisory experience in managing/guiding junior Patient Service Associates Openings are available in Ang Mo Kio, Geylang, Hougang, Kallang, Toa Payoh, Woodlands, Yishun, Sembawang, and Khatib polyclinics. #J-18808-Ljbffr



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