Senior / Patient Service Associate (Operating Theatre)

2 months ago


Singapore WOODLANDSHEALTH PTE. LTD. Full time
Roles & Responsibilities

Main Responsibilities


1. Perform required entries in computer systems such as SAP, EMR. Data entry for patient registration, admission, transfer and discharge.

2. Perform payment and financial counselling duties for surgical procedures and services.

3. Provide support for OT/Endo listing and services:

a. Print elective listing for Nursing Teams to confirm elective list

b. Contact patients on day before procedure to reinforce time to come to Centre for admission and fast instructions accordingly.
c. Prioritise and organise patient timings for registration according to the listing.
d. Perform booking of outpatient appointment for patients and booking of inpatient beds for patient requiring admission.
e. Use the respective Electronic Medical Records system to trace the necessary patient records
f. Liaise with vendors and suppliers for receipt and invoices of supplies.
g. Order, and maintain dry rations and other supplies for patients and NOK.

4. Provide general administrative support to the department:

a. Handle incoming and out-going mails, attend to queries from internal and external parties pertaining to the theatre facilities and services.
b. Order, maintain and arrange stationaries and other supplies for departmental use.
c. Provide support for pantry and catering supplies and locker management.

5. Collaborates and co-operate with other departments and health-care personnel in smooth delivery of patient care and services.

6. Co-ordinate operational activities with relevant departments.


Requirements

  • Possess at least a GCE ‘N’ or ‘O’ Levels, Professional Certificate/NITEC/Higher NITEC or Diploma
  • Possess the ability to speak two or more languages / dialects will be an advantage (to liaise with dialect speaking patients)
  • IT literacy and numeracy including conversational, writing making electronic entries e.g. Record information on forms, charts and checklists
  • Possess experience in frontline customer service preferred (Preferably with some months working experience in health care industry)
  • Possess the ability to work 2 rotating shifts, including weekends and public holidays

Please be informed that only application submitted through NHG Career Webpage (corp.nhg.com.sg/Careers), WHC Career Webpage (whc.sg/joinus), Jobstreet Singapore (jobstreet.com.sg), Singapore Medical Association (sma.org.sg), MyCareersFuture.sg, LinkedIn and WHC appointed recruitment agencies will be considered. If you are accessing this job posting from another recruitment channel, please visit the official channels mentioned above.


Tell employers what skills you have

Healthcare
customer registration
healthcare sector
Cashiering
Communication Skills
Administrative Support
Team Player
Customer Service
Appointment Scheduling
multi-tasking

  • Singapore JOBSTUDIO PTE. LTD. Full time

    About This RoleYou will be a vital member of the Nursing department in the Operating Theatre and Endoscopy, contributing to the provision of top-notch cancer care for our patients. As a team member, you will be responsible for preparing safe and efficient operating/procedure rooms.Key ResponsibilitiesSet up the operating room/endo procedure room layout for...


  • Singapore JOBSTUDIO PTE. LTD. Full time

    Job Summary:As a key member of our Operating Theatre team at JOBSTUDIO PTE. LTD., you will play a vital role in ensuring the smooth operation of our cancer care services. Your responsibilities will include preparing safe and efficient operating rooms, assisting in patient care, and contributing to the overall provision of top-notch medical care.Key...


  • Singapore HSC HEALTH PTE. LTD. Full time

    Key Responsibilities:As a dedicated Nurse in our Operating Theatre team at HSC HEALTH PTE. LTD., you will be responsible for delivering exceptional patient care and ensuring the smooth execution of surgical procedures. Your key responsibilities will include:Assessing patients' needs and developing personalized care plans to achieve optimal...


  • Singapore National Healthcare Group Pte Ltd Full time

    Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic? As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolving their challenges, and promoting and educating health services/programmes. You will also...

  • Clinic Nurse

    2 months ago


    Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & Responsibilities Assist out-patient clinic Provide patient education & counselling Maintain consumables & medication stocks Assist the Medical Director in the consultation room and procedures both in & outside the Centre Maintain stocks & inventory of surgical consumables Assist in laser refractive procedures (e.g. LASIK) & other minor...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job OverviewThe role of a Senior Patient Service Associate at Recruit Express Pte Ltd involves handling various administrative duties and patient-related tasks. Key responsibilities include managing patient admissions, scheduling appointments, collecting deposits and payments, and providing pre-admission financial counseling. The ideal candidate will possess...


  • Singapore Parkway Pantai Limited Full time

    The RoleAs a Senior Clinical Leader (Operating Theatre), you will be responsible for providing nursing leadership, management, and direction in regards to setting and maintaining quality standards, staff development, and resource management in the daily operation of the unit. You will have overall accountability for the standard of patient care, appropriate...


  • Singapore NATIONAL HEALTHCARE GROUP PTE LTD Full time

    Roles & ResponsibilitiesKeen to provide quality customer service to patients and support services at various service touch points in a polyclinic?As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health services/programmes.You...


  • Singapore SENGKANG GENERAL HOSPITAL PTE. LTD. Full time

    Roles & ResponsibilitiesAt Sengkang General Hospital PTE LTD, we are seeking a highly skilled and dedicated individual to join our team as a Senior Patient Service Associate. This role involves providing exceptional patient care and support services to ensure a positive hospital experience for our patients and their families.Key Responsibilities:· Handle...


  • Singapore Recruit Express Pte Ltd Full time

    Job Title: Patient Service AssociateWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Recruit Express Pte Ltd.Key Responsibilities:Provide exceptional customer service to patients, responding to their enquiries and resolving issues in a timely and professional manner.Update patient registration information...


  • Singapore Recruit Express Pte Ltd Full time

    Job SummaryWe are seeking a highly skilled and compassionate Patient Service Associate to join our team at Recruit Express Pte Ltd. As a key member of our patient services team, you will play a vital role in ensuring the smooth discharge of patients and providing exceptional customer service.Key ResponsibilitiesAssist in the collection of payment for...

  • Staff nurse

    2 weeks ago


    Singapore The Syringe Full time

    You will be part of the team to provide personalised, specialised and cost-effective care to the patients in the Major Operating Theatre in accordance with the hospital policies and procedures, standard of nursing care and practices. Requirements Only Singaporeans Registered with Singapore Nursing Board Possess Diploma and/or a recognised Bachelor Degree in...

  • Lead Nurse

    4 hours ago


    Singapore Parkway Pantai Limited Full time

    Job SummaryWe are seeking a highly skilled and experienced Lead Nurse to join our team at Parkway Pantai Limited. The successful candidate will be responsible for managing the care of individual patients, participating in physician rounds, and contributing to action plans to enhance employee engagement.About the RoleThis is a unique opportunity for a...


  • Singapore SINGAPORE PAINCARE HOLDINGS LIMITED Full time

    Roles & ResponsibilitiesJob DescriptionAs a Patient Service Associate, you will be expected to deliver friendly customer service as well as to create a warm and welcoming atmosphere for all the patients, with the main aim to excel in providing good patient care.Duties and Responsibilities· Reporting to Clinic Operations Manager· Registering and scheduling...


  • Singapore Institute Of Mental Health Full time

    Patient Service Associate plays a crucial role in facilitating patient care and administrative functions, ensuring that patients receive timely and efficient services while maintaining a high standard of customer service. Job Responsibilities: To provide clerical and operational support in Telehealth Team Reception services including patient registration,...


  • Singapore THOMSON MEDICAL PTE. LTD. Full time

    Roles & ResponsibilitiesJob Responsibilities: Assist the surgical teams and nursing in pre-operation preparation and post-operation equipment usage and patient careJob Requirements: Preferably with prior work experience in Operating Theatre or healthcare Ensure equipment and environment in Operating Room is clean and safe for use Able to understand and...


  • Singapore PAEDIATRICS, SURGERY AND UROLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesRegistered Nurse with Operation Theatre Experience - Performance Based Bonus, Medical Insurance Benefits and Work Life Balance.Requirements• Diploma in Nursing • Registration with Singapore Nursing Board.• Valid practising license, BCLS and AED certification.Responsibilities• Schedule patient appointment, surgery booking,...


  • Singapore RECRUIT EXPRESS PTE LTD Full time

    Job SummaryAs a Patient Service Associate at RECRUIT EXPRESS PTE LTD, you will be responsible for providing exceptional patient care and administrative support to our healthcare team. Your key responsibilities will include registering patients, handling enquiries, and performing various administrative tasks to ensure seamless patient care.Key...


  • Singapore Khoo Teck Puat Hospital (KTPH) Full time

     Job Role OverviewWe are seeking a motivated and caring Patient Service Associate to join our team at Khoo Teck Puat Hospital (KTPH). As a key member of our healthcare team, you will provide exceptional service to our patients and visitors, ensuring a positive experience throughout their journey with us.Main ResponsibilitiesOur ideal candidate will be...


  • Singapore WECRUIT PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking Patient Service Officers who are deeply committed to the healthcare sector and wish to contribute to enhancing patients' lives. This role involves delivering exceptional non-clinical patient care at our cancer centers, requiring strong interpersonal skills to interact with both patients and doctors.Key Responsibilities:...