CRM Program Manager

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...

As a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...

**Responsibilities** - Design, lead, manage, monitor projects to improve CRM data related programs. - Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop and communicate, UAT scheduled programmes, CRM updates and outages. - Manage and plan the Global CRM - Work within CRM Operations team to manage and prioritize...

Responsibilities Design, lead, manage, and monitor projects to improve CRM data related programs. Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop, and communicate UAT scheduled programmes, CRM updates, and outages. Manage and plan the Global CRM. Work within CRM Operations team to manage and prioritize...

Roles & ResponsibilitiesResponsibilities• Design, lead, manage, monitor projects to improve CRM data related programs.• Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop and communicate, UAT scheduled programmes, CRM updates and outages.• Manage and plan the Global CRM • Work within CRM Operations team...

**Responsibilities**: - Work with local marketing team to setup & rollout CRM programs and communication platforms - Develop deep knowledge of consumer insights as well as general retail consumer behavior and insights. - Identification and prioritization of high value customer audiences. - Translating data, customer insights, and customer segmentation into...

Key ResponsibilitiesDesign, lead, manage, and monitor projects to improve CRM data-related programs.Work with stakeholders to plan, develop, and communicate UAT scheduled programmes, CRM updates, and outages.Manage and plan the Global CRM, prioritizing Region/Area and Service Line related enhancement requests, concerns, and issues.Support CRM reporting...

Global Fashion MNC - Good Package & Benefits Assistant CRM Manager, SEA Overview: Our client is seeking an Assistant CRM Manager / Senior CRM Specialist to join their team and play a crucial role in implementing comprehensive CRM programs both online and offline. This individual will be essential in driving customer acquisition, engagement, and loyalty...

As the head of CRM, you will be an integral part of the Charles and Keith, contributing to increased customer value, brand strength, and sales growth. Your primary responsibility is to ensure a robust customer insight-driven CRM, Loyalty and Omni-Channel function. By aligning with cross-functional goals, you will drive omni-channel sales performance,...

**CRM Manager - Salesforce (Permanent position) - Singapore** Our client is looking for a CRM Manager with 10 years of experience in managing and overseeing successful CRM projects or programs using Salesforce solutions regionally. Main responsibilities includes: - Stakeholder's Management for all products - Vendor/Supplier Management - Driving team's...

Must have a minimum of 4 to 6 years of experience in MS dynamics CRM including hands-on exposure in the latest - D365 on premise & Azure CRM Power Apps. - Experience with Microsoft Dynamic CRM (2015, 2016, D365) on-premises and Azure development - Hands-On experience in Azure Functions, Power Automate - Extensive experience in Microsoft Dynamic CRM product...

About the Role: **Responsibilities**: - Develop best practices and targeting strategies for customer lifecycle campaigns (activation, retention, upsell, cross-sell, churn management, etc) in collaboration with Product, Marketing, Technical and Legal teams, through data-driven methods - Map user journeys and optimize campaigns for funnel conversion - Support...

Location: - Singapore- Job Type: - Permanent- Salary: - S$9000 - S$10000 per month- Reference: - BBBH10780_1676947865- Contact: - Rosette Chong- **CRM Manager - Salesforce (Permanent position) - Singapore** Our client is looking for a CRM Manager with 10 years of experience in managing and overseeing successful CRM projects or programs using Salesforce...

**Responsibilities**: - To initiate and implement strategic and tactical CRM campaigns and constantly review and improve the effectiveness of our customer and lead journey - Oversee and manage the OSIM Elites Rewards Program together with the CRM Executives to ensure the targets set for enrolment of New customers and Retention of Existing customers are...

Diversity and Inclusion - Career progression **About Our Client**: Global luxury Brand - You will take the lead in driving the CRM strategic initiatives and overseeing the CRM operations - Manage the CRM projects and events - Improve the credibility of staff through coaching and direct support - Schedule CRM activities for Asia in collaboration with...

Roles & ResponsibilitiesTo apply, It will be great if you could share your CV to hoonteck.tan@randstad.com.sg. Alternatively, you can apply at https://lnkd.in/gwZfs7rDExposure to latest technology (Company undergoing cloud transformation) Leadership role (managing a team inhouse)About the companyOur client is the market leader in their industry. As part of...

Company: Vantage Automotive Limited **Responsibilities**: BYD NPS and Mystery Shop Program - Leading and managing BYD NPS for VAL and BYD dealers to ensure that NPS targets are met monthly - Identify gaps and ensure improvement plans are executed on time - Regular checks on dealer’s showrooms and service centres to ensure NPS requirements are...

Conduct regular checks on dealer showrooms and service centers to ensure compliance with requirements. - Manage and lead franchise brand ownership benefits programs and CRM activities. - Manage CRM functions and processes to engage current and future customers. - Oversee the Customer Feedback Management (CFM) system, ensuring live cases are closely monitored...

1 year exp **Roles & Responsibilities** - **Propose local CRM & e-CRM strategy and action plans** - Analyze results and impact of current CRM action plans - Create and implement new CRM programs - Benchmark competitors programs in the fashion lifestyle goods sector - Coordinate with brands, in order to adapt corporate guidelines to market specificities -...

Company OverviewMARS CONSULTING PTE. LTD. is a leading consulting firm that provides expertise in various fields, including business strategy, IT solutions, and data analysis.Job DescriptionWe are seeking a skilled Crm Data Strategist to join our team. As a key member of the Asia-Pacific CRM Operations team, you will be responsible for designing, leading,...