Current jobs related to CRM Manager - Singapore - CHARLES & KEITH (SINGAPORE) PTE. LTD.

  • CRM Manager

    3 days ago

    Singapore FORIS ASIA PTE. LTD. Full time

    **CRM Manager/Senior CRM Manager**: About the Role: **Responsibilities**: - Develop best practices and targeting strategies for customer lifecycle campaigns (activation, retention, upsell, cross-sell, churn management, etc) in collaboration with Product, Marketing, Technical and Legal teams, through data-driven methods - Map user journeys and optimize...

  • CRM Manager

    1 week ago

    Singapore Organon Full time

    **The Position** - ** Customer Relationship Manager** **is leading CRM strategy and execution in system **to support Organon’s ambition on Customer Engagement Excellence in AP cluster. - This position **reports** to Commercial Excellence Lead (AP cluster) and having close collaboration with MCOP team in cluster and market field force to plan and execute...

  • Manager, CRM

    2 weeks ago

    Singapore PERFORMANCE MOTORS LIMITED Full time

    Job Scope - Champion customer lifecycle management and lead and sales funnel management in the organisation. - Optimising and driving the company’s use of the Salesforce CRM and Salesforce Marketing Cloud, including conducting discovery and planning out touchpoints and journey flow for customer journey automation - Initiate multi-channel CRM activities and...

  • CRM Manager

    1 day ago

    Singapore NOVELA INTERNATIONAL PTE. LTD. Full time

    **Key Responsibilities**: **CRM Strategy & Implementation**: - Develop and execute CRM strategies to enhance customer engagement, retention, and loyalty. - Build segmented customer journeys and campaigns tailored to various customer groups based on behavioural data, demographics, and purchasing habits. - Lead CRM automation efforts and implement new tools...

  • CRM Manager

    8 hours ago

    Singapore Castlery Full time

    Overview Join to apply for the CRM Manager role at Castlery . We\'re rethinking homes for how people really live, and we\'re looking for a CRM Manager to join our Marketing team to help shape the future of living—one thoughtful detail at a time. From strategy to storytelling, Marketing powers brand and business growth at Castlery. What you\'ll be doing...

  • CRM Manager

    2 weeks ago

    Singapore Castlery Full time

    We're rethinking homes for how people really live, and we're looking for a **CRM Manager**to join our **Marketing** team to help shape the future of living—one thoughtful detail at a time. From strategy to storytelling, Marketing powers brand and business growth at Castlery. **What you'll be doing**: 1. Develop a Comprehensive Global CRM Strategy - Audit...

  • CRM Manager

    1 day ago

    Singapore CASTLERY PRIVATE LIMITED Full time

    Roles & ResponsibilitiesWe're rethinking homes for how people really live, and we're looking for a CRM Manager to join our Marketing team to help shape the future of living—one thoughtful detail at a time.From strategy to storytelling, Marketing powers brand and business growth at Castlery.What you'll be doing:1. Develop a Comprehensive Global CRM...

  • CRM Manager/senior CRM Manager

    6 days ago

    Singapore Crypto.com Full time

    About the Role: **Responsibilities**: - Develop best practices and targeting strategies for customer lifecycle campaigns (activation, retention, upsell, cross-sell, churn management, etc) in collaboration with Product, Marketing, Technical and Legal teams, through data-driven methods - Map user journeys and optimize campaigns for funnel conversion - Support...

  • it crm manager

    1 week ago

    Singapore Randstad Full time $90,000 - $120,000 per year

    job details Exposure to latest technology (Company undergoing cloud transformation) Leadership role (managing a team inhouse) About the companyYour responsibilities include:Playing the role of a bridge between the business (sales and marketing) and external vendors in translating business issues into information systems and information management solutions ...

  • CRM Manager

    1 week ago

    Singapore BitMEX Full time

    BitMEX is the world's leading cryptocurrency derivatives trading platform, which has pioneered cryptocurrency trading through relentless commitment to change, and continues to set benchmarks for innovation, liquidity, and security today. As the world's most advanced peer-to-peer crypto-products trading platform and API, BitMEX gives knowledge, confidence,...

CRM Manager

3 weeks ago

Singapore CHARLES & KEITH (SINGAPORE) PTE. LTD. Full time

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience.

**Responsibilities**:

- Plays the main role of managing the business’s day-to-day consumer relations protocols and CRM segmentation.
- Advance the CRM strategy of the Group via managing internal and external stakeholders. This will include internal strategic coordination with Marketing, Customer Service and E-Commerce teams, as well as management of vendors
- Driving CRM initiatives and overseeing execution of CRM Campaigns
- Structures CRM activities with a view of maximizing KPI improvement, ROI, and business impact.
- Oversees and coordinates the implementation of new CRM tools
- Develop, evaluate, and redesign members’ loyalty program to enhance retention rate
- Working with IT and CRM vendor to manage CRM system and data warehousing
- Lead an efficient and structured processes to maintain a high level data hygiene within the CRM database and communications infrastructure
- Performs consumer Journey Mapping and analyzes business touch-points in order to increase the business’s commercial opportunities.
- Define and manage the overall group’s data management strategy

**Job Requirements**
- The position of CRM Manager demands extensive cross-functional collaboration, good communication skills, excellent project managerial skills, creative skills, and a process-focused aptitude that will enable the CRM Manager to effectively execute multiple responsibilities and deliverables.
- At least 5 - 8 years of relevant experience in CRM marketing or management in a fast-paced and highly competitive setting
- Experience in the usage and implementation of CRM tools is a must
- Knowledge of Salesforce CRM and Marketing Cloud will be a bonus
- A critical and analytical thinker who is able to work well under pressure with mínimal supervision
- Good time management skills and the ability in managing multiple priorities are critical
- Strong business and commercial acumen with proven track record of driving exponential sales growth through the effective management of CRM analysis, channels and platforms
- Team player with positive learning attitude
- Pleasant disposition with excellent interpersonal skills