CRM Manager

The Customer Relationship Management Manager will be responsible for the realization of organisation’s total CRM strategy and be the core owner for the implementation of programs and processes to analyse customer needs, drive sales and create an overall positive customer experience. **Responsibilities**: - Plays the main role of managing the business’s...

**Essential Job Responsibilities**: **Strategy & Planning** - Planning and formulate CRM strategies to in line with brands direction. - Planning and delivering CRM strategies to encourage customer retention and customer loyalty. - Derive and oversee the execution of CRM programs, develop CRM roll out map and strategy for zone - Develop CRM Activities...

Job Scope - Champion customer lifecycle management and lead and sales funnel management in the organisation. - Optimising and driving the company’s use of the Salesforce CRM and Salesforce Marketing Cloud, including conducting discovery and planning out touchpoints and journey flow for customer journey automation - Initiate multi-channel CRM activities and...

As a CRM Manager, you will play a pivotal role in enhancing our customer relationships by leveraging CRM tools and analytics. Your primary focus will be to analyze customer behavior, understand their needs, and ensure a seamless experience throughout their journey. By utilizing your expertise in CRM systems, you will contribute to the growth of our customer...

The CRM Manager is responsible for leading the strategic direction, implementation, and operational excellence of the CRM landscape across both Oracle Fusion and Oracle E-Business Suite (EBS) platforms. This role ensures that CRM systems effectively support business processes, comply with audit and control standards (including SOX), and evolve to meet future...

**Tasks** - Lead-to-Quote Process Governance - Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics. - Regional champions and market rollout: - Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve their productivity...

**Key Responsibilities** Lead-to-Quote Process Governance: - Govern the Lead-to-Quote process and ensure that it is standardized / implemented within the Group across all users of MS Dynamics. Regional champions and market rollout: - Act as an advocate for Microsoft Dynamics CRM, promoting its benefits and ensuring users understand how it can improve...

**Responsibilities** - Design, lead, manage, monitor projects to improve CRM data related programs. - Work within the Asia-Pacific CRM Operations team and Internal Communications team to plan, develop and communicate, UAT scheduled programmes, CRM updates and outages. - Manage and plan the Global CRM - Work within CRM Operations team to manage and prioritize...

**CRM Manager APAC**: - Job ID - 2025-8291 - Brand - Merlin Entertainments - Corporate - Employment Type - Full-Time - Location - JP-Tokyo **What you'll bring to the team**: **Campaign Execution & Management**: - Assist in the execution and delivery of CRM campaigns, ensuring they are tailored to specific customer segments and aligned with business...

**Responsibilities**: - Work with local marketing team to setup & rollout CRM programs and communication platforms - Develop deep knowledge of consumer insights as well as general retail consumer behavior and insights. - Identification and prioritization of high value customer audiences. - Translating data, customer insights, and customer segmentation into...