Assistant Director

3 weeks ago


Singapore CENTRAL PROVIDENT FUND BOARD Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as an Assistant Director. In this role, you will be responsible for overseeing the administration of retirement-related withdrawal schemes, ensuring seamless operations, and maintaining high service standards.

Key Responsibilities

As an Assistant Director, you will be involved in the following key areas:

  • Team Leadership: You will supervise a team of Managers and Executives responsible for the daily operations of retirement withdrawal schemes.
  • Incident Management: You will lead the team in navigating complex operations, managing incidents, and addressing appeals from CPF members.
  • Policy Review: You will identify and facilitate reviews of policies, legislation, processes, systems, and communications with stakeholders.
  • Project Management: You will oversee project initiatives and system enhancements, ensuring alignment with business rules and objectives.
  • Representation: You will represent the group or department in Board-wide committees.
Requirements

To be successful in this role, you will need to have:

  • Relevant Experience: You will have a strong track record in public sector administration, with experience in operational and project management.
  • Leadership Skills: You will have the ability to lead a team, manage complex projects, and ensure high service standards.
  • Technical Skills: You will have proficiency in relevant software and systems, including data analysis tools.
  • Communication Skills: You will have good communication and stakeholder engagement skills.
What We Offer

As a member of our team, you can expect:

  • Opportunities for Growth: You will have opportunities to engage in formal and informal training, keeping your skills sharp in our ever-evolving technological landscape.
  • Promotion Opportunities: You will have promotion opportunities based on your capability and on-the-job performance.
  • Collaborative Work Environment: You will be part of a vibrant community of like-minded and friendly colleagues, where collaboration and creativity thrive.
  • Flexibility: You will have a hybrid work model that offers flexibility for remote work, subject to exigencies of service.
About Central Provident Fund Board

The Central Provident Fund Board is a mission-oriented organisation with a strong culture of teamwork, collaboration, and innovation. We value our people as our greatest asset, and foster a culture of respect, diversity, and inclusivity, where everyone's voice is heard, and contributions are recognised and celebrated.

Come and be a part of our team to make a difference in the lives of others and in the future of Singapore.



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