Regional Services Director

1 month ago


Singapore Splunk Inc Full time
Splunk Inc - Regional Services Director

At Splunk, we're driving a revolutionary vision to make machine data accessible, usable, and valuable for everyone. Our team is built on passion, innovation, and a shared dedication to our customers and each other's success.

We flourish by delivering outstanding experiences and having fun along the way. Discover how you can become part of our exciting journey at Splunk Careers

Role Overview: Regional Services Director - Asia

Are you a transformational leader ready to craft the future? As the Regional Services Director for Asia, you will orchestrate your Go-to-Market strategy to expand and excel in our Services business. Your focus will be on driving Professional Services Bookings and Revenues, encouraging customer adoption, and delivering innovative solutions. Partnering closely with our regional sales teams, you'll cultivate strategic relationships and lead a dynamic team to ensure positive customer outcomes and business growth.

Key Responsibilities:

  • Drive Success: Meet and exceed professional services quotas, including bookings, revenue, and utilization.
  • Strategic Forecasting: Provide regular mentorship on PS bookings/revenue, identifying challenges and crafting contingency plans.
  • Team Leadership: Lead and develop an impactful regional PS team, including Engagement Managers, Project Managers, Architects, and Consultants.
  • Cross-Functional Collaboration: Cultivate effective interactions at multiple levels across corporate and field functions.
  • Growth Development: Coordinate with country managers and consulting management to expand customer solutions.
  • Partner Relationships: Cultivate and maintain relationships with channel partners to support product sales quotas.
  • Operational Excellence: Encourage the detailing of methodologies and best practices for deploying Splunk, improving the value of our solutions for customers and partners.

Requirements:

  • 12+ years in the IT industry, with a background in customer-facing professional services roles.
  • 8+ years leading and inspiring impactful teams.
  • Strong financial, organizational, and leadership abilities to lead competing demands.
  • Prior experience in systems integration consulting or services with software/hardware vendors, preferably with a consulting organization or "Big 5" firm.
  • Proven track record to grow and lead technical personnel and processes linked to enterprise software sales.
  • Able to excel in a collaborative team environment.
  • Demonstrated creative problem-solving skills and clear, effective communication with partners and team members.
  • Highly organized with a healthy sense of urgency, capable of meeting SLAs and ambitious deadlines.
  • Independent, self-educating, and able to work collaboratively with partners and fellow Splunkers.
  • Experienced in analyzing, developing, and deploying internal processes for continuous improvement.
  • Strong growth mindset and change agility to thrive in a dynamic environment.

Salary Estimate:$150,000 - $200,000 per annum


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