Regional Aviation Services Manager
3 weeks ago
We are seeking an experienced Commercial Director Services APAC to join our team in Singapore. The successful candidate will be responsible for driving the growth of our Services business in the Asia Pacific region.
Main Responsibilities- Develop and implement strategies to secure customer leads and manage business relationships, contributing to regional Airbus Operating Plan Order Intake targets.
- Establish a strong "Services by Airbus" image with customers, ensuring expansion and growth of our Services business in the region.
- Lead and manage additional strategic projects in collaboration with stakeholders, coordinating teams as required.
- Provide technical and commercial guidance for strategy, capture plans, and offer elaboration.
- Contribute to the region's strategy through the annual Airbus Operating Plan process, identifying and quantifying opportunities.
- Update deal prioritization based on market status, team feedback, and marketing inputs.
- Identify opportunities and targets through liaison with Customer Affairs, Marketing, other Airbus organizations, and affiliates.
- Assist Airbus Headquarters in achieving regional Order Intake targets with agreed financial conditions.
- Coordinate with Airbus Customer Services, Customer Affairs, Satair, Navblue, and other affiliates' commercial activities in Airbus' best interest.
- Establish a strong Services by Airbus image with customers through effective customer relationship management.
- Maintain close collaboration and sharing with the Commercial Director Services and Customer Support Directors (customer issues and satisfactions, opportunities, negotiations).
- Ensure regular and quality inputs in the CRM tool (Salesforce). Escalate weekly topics of interest.
- Share lessons learnt from won or lost business development/marketing campaigns.
- Develop a good understanding of your assigned region and customers (culture, dynamics, organization, etc.) and share that knowledge internally.
- Commercial background with technical knowledge in aviation.
- Good experience in selling aftermarket services and experience across airline operations (flight operations, MRO). Experience in another Services industry is a plus.
- Fluency in English; other language(s) of the region is a plus.
- Highly self-motivated with effective negotiation skills.
- Strong communication and interpersonal skills.
- Able to multi-task and buffer pressure.
- Able to get the big picture and defend the company's interests.
The estimated salary for this role is SGD 120,000 - SGD 180,000 per annum, depending on experience. In addition to a competitive salary, we offer a range of benefits including health insurance, retirement plan, and professional development opportunities.
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