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Dynamic Reservation Specialist

2 weeks ago

Singapore beBeeReservationist Full time $45,000 - $60,000
Reservations Professional

Key responsibilities include processing all reservation requests, changes, and cancellations received through various channels.

Ensuring timely responses to all correspondence is a must. Identifying guest needs and determining suitable room types while verifying availability is crucial.

Explain policies such as guarantees, special rates, and cancellation procedures clearly to callers.

Documenting special requests and providing accurate information about property facilities and services are key.

Utilize sales techniques to maximize revenue, input data in the reservation system, and provide excellent customer service.

Requirements include exceptional communication skills, analytical capabilities, and autonomy in working environments.

The ideal candidate will possess these traits and be able to perform tasks effectively in a fast-paced setting.

A comprehensive benefits package includes health insurance, training, and opportunities for professional growth and development.

Our hospitality group operates multiple hotels and restaurants offering diverse culinary experiences.