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Customer Service Liaison

2 months ago

Singapore MyCareersFuture Full time

**Job Summary**

MyCareersFuture is seeking a highly skilled and experienced Customer Service Liaison to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service to our drivers, ensuring their needs are met and exceeded.

**Key Responsibilities:**

  • Respond to driver inquiries and concerns in a timely and professional manner.
  • Provide administrative support to drivers, including handling paperwork and documentation.
  • Communicate effectively with drivers via various channels, including SMS and email.
  • Prepare and submit daily and monthly reports to management.
  • Perform other job duties as assigned by management.

**Requirements:**

  • Diploma in a relevant field.
  • Basic command of English and Mandarin.
  • Proficient in basic Microsoft Office (PowerPoint, Excel, Word).
  • Excellent communication and interpersonal skills.
  • Knowledge of dialect is preferred.

**What We Offer:**

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.