Customer Service Liaison

1 month ago


Singapore Hastings Deering Full time

About the Role:

Vantage Automotive Limited seeks a skilled Customer Service Ambassador to provide exceptional customer experiences in our showroom. This role involves welcoming customers, acting as a point of reference, and directing them to relevant personnel.

Key Responsibilities:

  • Welcoming customers upon arrival
  • Acting as a point of reference for customers
  • Directing customers to sales consultants or service advisors
  • Answering phone calls and making appointments
  • Generating showroom reports and maintaining leads databases
  • Supporting marketing activities and events
  • Maintaining a pristine showroom environment
  • Performing other tasks assigned by superiors
  • Responding to customer complaints and resolving issues

Requirements:

  • Possessing a NITEC in Service Skills or relevant discipline
  • Having at least 2 years of experience as a concierge or customer service ambassador
  • Preference given to candidates with Automotive industry experience


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