Customer Service Liaison
6 days ago
The Metropolitan Young Men's Christian Association of Singapore is seeking a highly skilled and dedicated Customer Service Liaison to join our team.
About the RoleThis is an exciting opportunity for individuals who possess excellent communication skills, are customer-focused, and have a passion for delivering exceptional service. As a Customer Service Liaison, you will play a vital role in ensuring that all guests receive a warm welcome and are provided with a seamless experience throughout their stay with us.
Key Responsibilities:- Perform room check-ins and check-outs efficiently and professionally.
- Handle room reservation requests, attend to guest enquiries, requests, and concerns with professionalism.
- Promote a positive first impression by providing exceptional customer service.
To be successful in this role, you must possess:
- Excellent interpersonal and communication skills.
- Able to work independently and as part of a team.
- Strong problem-solving and conflict resolution skills.
- Ability to multitask and prioritize tasks effectively.
We offer a competitive salary range of SGD $30,000 - SGD $45,000 per annum, depending on experience, plus additional benefits such as comprehensive training programs, opportunities for career growth and development, and a fun and dynamic work environment.
About UsThe Metropolitan Young Men's Christian Association of Singapore is a leading organization dedicated to promoting youth development, community outreach, and social services. We strive to make a positive impact in the lives of individuals and communities through our programs and services.
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