Customer Service Liaison

6 days ago


Singapore METROPOLITAN YOUNG MEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time
Job Overview

The Metropolitan Young Men's Christian Association of Singapore is seeking a highly skilled and dedicated Customer Service Liaison to join our team.

About the Role

This is an exciting opportunity for individuals who possess excellent communication skills, are customer-focused, and have a passion for delivering exceptional service. As a Customer Service Liaison, you will play a vital role in ensuring that all guests receive a warm welcome and are provided with a seamless experience throughout their stay with us.

Key Responsibilities:
  • Perform room check-ins and check-outs efficiently and professionally.
  • Handle room reservation requests, attend to guest enquiries, requests, and concerns with professionalism.
  • Promote a positive first impression by providing exceptional customer service.
Required Skills and Qualifications:

To be successful in this role, you must possess:

  • Excellent interpersonal and communication skills.
  • Able to work independently and as part of a team.
  • Strong problem-solving and conflict resolution skills.
  • Ability to multitask and prioritize tasks effectively.
Benefits:

We offer a competitive salary range of SGD $30,000 - SGD $45,000 per annum, depending on experience, plus additional benefits such as comprehensive training programs, opportunities for career growth and development, and a fun and dynamic work environment.

About Us

The Metropolitan Young Men's Christian Association of Singapore is a leading organization dedicated to promoting youth development, community outreach, and social services. We strive to make a positive impact in the lives of individuals and communities through our programs and services.



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