Customer Service Liaison
3 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Customer Service Liaison to join our team at StarHub. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels.
Key Responsibilities
- Respond to customer inquiries in a timely and professional manner
- Provide accurate and up-to-date information about our products and services
- Resolve customer issues efficiently and effectively
- Document and update customer interactions to ensure seamless customer experience
- Collaborate with internal teams to resolve complex customer issues
Requirements
- Previous experience in a customer-facing role
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using computer software and systems
What We Offer
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- Competitive salary and benefits package
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