Customer Service Liaison Specialist

4 days ago


Singapore RichLand Logistics Full time

About the Role

We are seeking a skilled Customer Service Liaison Specialist to join our team at RichLand Logistics. As a key member of our customer-facing staff, you will play a crucial role in ensuring seamless communication and collaboration with customers, warehouse teams, and transport personnel.

Key Responsibilities

  • To effectively execute daily operations in accordance with established processes and procedures, ensuring timely and accurate completion of tasks.
  • To promptly report any service-related issues, escalations, or failures to supervisors, facilitating swift resolution and minimizing disruptions.
  • To maintain regular communication with customers regarding delivery status, providing updates and resolving queries in a professional manner.
  • To follow up on expedited shipments, ensuring adherence to deadlines and maintaining high levels of customer satisfaction.
  • To maintain accurate and timely reporting, adhering to company standards and expectations.
  • To collaborate closely with warehouse and transport teams to ensure seamless information flow and accuracy in shipments, promoting a culture of teamwork and cooperation.
  • To update shipment status within our system, ensuring data integrity and consistency.

Requirements and Qualifications

To succeed in this role, you should possess:

  • A minimum GCE 'O'/ 'N' Level certification, backed by at least 1 year of relevant experience in Customer Service/Administration within the Logistics industry or a related field.
  • Proficiency in Microsoft Office, enabling efficient task execution and effective communication.
  • Excellent interpersonal, coordination, and organizational skills, facilitating seamless collaboration and task management.
  • A positive work attitude and strong problem-solving abilities, empowering you to address challenges and drive results.
  • Meticulous attention to detail, ensuring accuracy and precision in your work.

Working Environment

The successful candidate will be based in the West region, working in a dynamic and fast-paced environment that demands adaptability and dedication.

Estimated Salary Range

We offer a competitive salary range of $45,000 - $55,000 per annum, commensurate with experience and qualifications, as well as opportunities for growth and professional development within our organization.



  • Singapore Flintex Consulting Pte Ltd Full time

    At Flintex Consulting Pte Ltd, we are seeking a highly skilled Customer Service Liaison Specialist to join our team. This role is an exciting opportunity for an individual to make a significant impact in delivering exceptional customer service and driving business growth.Job DescriptionThe primary function of this position is to provide proactive and...


  • Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job Title: Customer Service Liaison At THE SUPREME HR ADVISORY PTE. LTD., we are seeking a skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will play a crucial role in ensuring the smooth operation of our logistics operations. Key Responsibilities: • Process customer orders and provide timely follow-up. • Coordinate...


  • Singapore MOTION SOLUTION PTE. LTD. Full time

    Customer Service LiaisonAt MOTION SOLUTION PTE. LTD., we are seeking a highly skilled Customer Service Liaison to join our team. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and support to our clients. Your primary role will be to communicate effectively with customers, resolve their queries, and ensure...


  • Singapore REDDOTPENGUINS PTE. LTD. Full time

    We are seeking a skilled Customer Service Liaison to join our team at REDDOTPENGUINS PTE. LTD. As a Customer Service Liaison, you will be responsible for providing exceptional customer service and building strong relationships with our guests.Key Responsibilities:Deliver outstanding customer service and support to our guestsBuild and maintain strong...


  • Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    Job Title: Customer Service LiaisonAt INDOGUNA (SINGAPORE) PTE LTD, we are seeking a highly motivated Customer Service Liaison to join our team. As a key member of our sales and customer support team, you will be responsible for ensuring the availability of stocks for Maxzi – Shop sales / E-sales, promotions, and demonstrations.Develop and maintain...


  • Singapore GMP RECRUITMENT SERVICES (S) PTE LTD Full time

    Job Summary: We are seeking a highly skilled Customer Service Liaison to join our team at GMP Recruitment Services (S) Pte Ltd. As a Customer Service Liaison, you will be responsible for addressing day-to-day customer needs and business inquiries promptly. You will maintain detailed records of all orders and issues, provide comprehensive customer service,...


  • Singapore JOB LIONS PTE. LTD. Full time

    Job Title: Customer Service LiaisonAbout Us: JOB LIONS PTE. LTD. is a construction company based in Tiong Bahru, committed to providing exceptional customer service and support.Salary: The estimated salary for this role is $40,000 - $60,000 per annum, depending on experience.Job Description: We are seeking a skilled Customer Service Liaison to join our team....


  • Singapore StarHub Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Customer Service Liaison to join our team at StarHub. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels.Key ResponsibilitiesRespond to customer inquiries in a timely and professional mannerProvide...


  • Singapore Cultivar Asia Pte Ltd (EA License 19C9782) Full time

    About UsCultivar Asia Pte Ltd, a leading provider of efficient errand services in Singapore, is seeking a dedicated Customer Service Liaison to handle client inquiries, resolve issues, and ensure an exceptional customer experience.Key ResponsibilitiesRespond to customer inquiries via phone, email, or chat, providing accurate and timely information.Resolve...


  • Singapore Flintex Consulting Pte Ltd Full time

    Flintex Consulting Pte Ltd is a leading provider of innovative solutions to the logistics industry. We are seeking an experienced Warehouse Operations and Customer Liaison Specialist to join our team in Singapore.The successful candidate will be responsible for managing customer services activities within our warehouse to meet customer needs. Key...


  • Singapore ATOMRECRUIT PTE. LTD. Full time

    Job SummaryAs a Customer Service Liaison at ATOMRECRUIT PTE. LTD., you will play a crucial role in supporting our Sales team in East. Your primary responsibilities will include processing purchase orders, expediting delivery schedules, and interacting with customers to address their needs and requirements.Key ResponsibilitiesSupporting Sales team in...


  • Singapore PACIFIC INTEGRATED LOGISTICS PTE LTD Full time

    Job SummaryThe Customer Service Liaison plays a vital role in coordinating with customers, logistics operators, and customs officials to ensure the smooth movement of goods. As part of the team at Pacific Integrated Logistics PTE LTD, this role involves developing relationships with customers and handling operation and inventory-related matters. Key...


  • Singapore Marina Bay Sands Full time

    Job Title: Customer Service LiaisonAbout the Role:We are seeking a highly organized and customer-focused individual to join our team as a Guest Service Agent at Marina Bay Sands.Key Responsibilities:Maintain uniform inventory, ensuring they are organized correctly and neatly at designated areas.Assist Team Members and guests with queries or requests at the...


  • Singapore GN Group Full time

    Company Overview:GN Group is a dynamic organization seeking to expand its team with highly skilled professionals.Salary:We offer a competitive salary range of $45,000 - $65,000 per annum, depending on experience and qualifications.Job Description:The Customer Service Liaison will work under supervision, handling assigned functional tasks in an efficient and...


  • Singapore Marriott International Full time

    OverviewThe Customer Service Liaison will be responsible for providing exceptional service to guests, ensuring their needs are met and exceeded.About the RoleThis role involves interacting with guests, responding to their requests and resolving any issues they may encounter. The successful candidate will have excellent communication skills, both written and...


  • Singapore Unison Consulting Pte Ltd Full time

    Job Title: Customer Experience LiaisonWe are seeking an experienced Customer Experience Liaison to join our team at Unison Consulting Pte Ltd.About the Role:To provide exceptional customer service via multiple communication channels, ensuring timely and efficient resolution of customer inquiries.To maintain accurate records of customer interactions and...


  • Singapore Cartier Full time

    Key Responsibilities:As a Client Liaison Specialist at Cartier, you will be responsible for creating a unique client experience before, during, and after a sale. This involves proactively developing your client portfolio and meeting individual and boutique targets, both quantitative and qualitative.Client Relationship Building:You will cultivate strong...


  • Singapore CapitaLand Full time

    At CapitaLand, we are seeking a highly skilled Executive Tenant Liaison Specialist to join our team.This is an exciting opportunity for someone who thrives in a fast-paced environment and has a passion for building strong relationships with tenants.The successful candidate will be responsible for maintaining excellent landlord-tenant relationships, tracking...


  • Singapore WSP CONSULTANCY PTE. LTD. Full time

    WSP CONSULTANCY PTE. LTD. is seeking an experienced Strategic Community Liaison Specialist to join their team.Job OverviewThis role plays a crucial part in managing public relations matters and engaging with property owners, occupiers, and residents related to the project.Key ResponsibilitiesDevelop and implement effective community outreach programs to...


  • Singapore Far East Organization Full time

    Job DescriptionWe are seeking a skilled and detail-oriented Customer Service Liaison for Apartment Maintenance to join our team at Far East Organization.ResponsibilitiesClean occupied and checkout apartments according to serviced residences' standards and procedures, ensuring a high level of cleanliness and comfort for our guests.Restock all items (linens,...