Customer Service Liaison
4 weeks ago
We are seeking a highly skilled Customer Service Liaison to join our team at GMP Recruitment Services (S) Pte Ltd. As a Customer Service Liaison, you will be responsible for addressing day-to-day customer needs and business inquiries promptly. You will maintain detailed records of all orders and issues, provide comprehensive customer service, and manage the entire order lifecycle. Additionally, you will oversee payment and credit control, manage office operations, and undertake additional duties as assigned by the manager.
Key Responsibilities:
- Address customer inquiries and resolve issues in a timely manner.
- Maintain accurate records of all orders and customer interactions.
- Provide exceptional customer service, including handling claims and assisting with technical and commercial queries.
- Manage the order lifecycle, from stock control and pricing to delivery follow-up and invoicing.
- Coordinate customer transportation and oversee payment and credit control.
- Manage office operations and undertake additional duties as assigned.
Requirements:
- Minimum 3 years of working experience in order processing functions.
- Degree in a relevant field.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
Please visit our website at www.gmprecruit.com and search for Job Reference: 24816. We regret that only shortlisted candidates will be notified.
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