Customer Service Liaison

5 days ago


Singapore ENCOMPASSE Full time

As a Customer Service Liaison at ENCOMPASSE, you will be responsible for delivering exceptional customer experiences. With a strong focus on interpersonal and communication skills, you will play a crucial role in ensuring that our clients receive the highest level of service.

Key Responsibilities:
  • Manage visitor records and maintain accurate information according to PDPA requirements
  • Provide efficient queue management and crowd control as needed
  • Respond to public enquiries and requests promptly and professionally
  • Monitor attendance and prepare reports as necessary
  • Able to multitask and work efficiently in a fast-paced environment

In this role, you will have the opportunity to develop your skills and knowledge in customer service, with the potential to progress to more senior roles within the company.

Requirements:
  • Good command of English (written and spoken)
  • Excellent communication and interpersonal skills
  • Ability to multitask and work efficiently under pressure
  • Basic IT skills and familiarity with common software
  • WSQ certification in customer service is an advantage

We offer a competitive salary of SGD $45,000 per annum, based on 5 days of work from 9:30am to 7:00pm at Depot Road. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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