Customer Service Representative
3 weeks ago
Job Summary
We are seeking a highly skilled and friendly Concierge to join our team at Sea. As a Concierge, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.
Key Responsibilities:
- Guest Services: Greet and welcome guests, respond to their inquiries and requests, and provide assistance as needed.
- Communication: Possess strong communication skills to address requests and inquiries from staff and visitors.
- Administrative Support: Assist with mail sorting and deliveries, manage inventory of office supplies, and perform other administrative tasks as assigned.
- Team Collaboration: Work closely with staff to ensure seamless delivery of services and support.
- Professional Development: Possess a degree or diploma, and have prior experience in hotel front desk management or cabin crew is advantageous.
Requirements:
- Education: Degree or Diploma holder is preferred.
- Skills: Responsible, helpful, friendly, and cheerful, with strong communication skills and ability to work in a fast-paced environment.
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