Customer Service Representative

1 week ago


Singapur, Singapore Flintex Consulting Pte Ltd Full time
Job Title: Customer Service Officer Job Summary: We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at Flintex Consulting Pte Ltd. As a key member of our service centre team, you will be responsible for providing exceptional customer service, coordinating front-line operations, and ensuring a smooth customer experience. Key Responsibilities: • Provide prompt and professional service to customers, ensuring their waiting time is minimized • Assist in completing payment transactions according to agreed terms • Support Service Advisors, Call Agents, and Customer Service Executives in their daily tasks • Conduct walkabouts in service centres to observe customer cues and provide assistance • Speak to customers waiting at the service lounge and perform upselling opportunities • Assist with inbound and outbound calls, making appointment bookings for customers • Follow up with no-show booking customers to reschedule appointments • Answer telephone calls within 3 rings in a courteous and pleasant tone • Transfer calls professionally, informing the other party of the transfer and extension • Record messages accurately and follow up with Service Advisors to ensure responses • Assist with daily reception operations and collation of intake reports • Support Customer Service Executives in handling first-level complaint cases • Assist with cashiering and document submission to finance and managers • Handle non-booking walk-in customers tactfully to maintain customer service standards Requirements: • Preferably Diploma holders with a specialization in Customer Service • Minimum 3 years of working experience in a relevant customer service industry • Proactive and independent with a positive attitude • Customer-oriented with good attitude and teamwork skills • Good interpersonal skills to communicate with internal stakeholders and customers • Problem-solving skills Language: en-US

  • Singapur, Singapore Western Union Full time

    Customer Service Representative (Part-time) – SingaporeWe're seeking a skilled Customer Service Representative to join our team in Singapore. As a key member of our customer support team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless transactions.About the RoleThis part-time role is perfect for individuals who...


  • Singapur, Singapore LOTTE Travel Retail Singapore Full time

    Customer Service Representative =========================== At LOTTE Travel Retail Singapore, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for providing exceptional customer service and ensuring a seamless shopping...


  • Singapur, Singapore National Service Resort & Country Club Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer at National Service Resort & Country Club.Key Responsibilities:Provide exceptional customer service to members and guests, responding to inquiries and resolving issues in a timely and professional manner.Manage membership applications,...


  • Singapur, Singapore National Service Resort & Country Club Full time

    Job Summary:The National Service Resort & Country Club is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Officer. As a key member of our operations team, you will be responsible for providing exceptional service to our members and guests, ensuring a seamless and enjoyable experience at our resort.Key...


  • Singapur, Singapore Lyreco Group Full time

    {"Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Lyreco Group. As a key member of our customer service team, you will be responsible for managing customer Non-Catalogue (NC) inquiries, ensuring seamless order processing and customer experience.Key Responsibilities:* Address...


  • Singapur, Singapore Power Integrations Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled Customer Service Representative to join our team at Power Integrations. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our customers, distributors, and other related third parties.Key...


  • Singapur, Singapore Ikea Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at IKEA Tampines. As a key member of our Customer Relations Department, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the best possible service.Your Key...


  • Singapur, Singapore Ikea Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at IKEA Tampines. As a key member of our Customer Relations Department, you will play a vital role in delivering exceptional customer experiences and ensuring that our customers receive the highest level of service.Your Key...


  • Singapur, Singapore Survitec Full time

    Customer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and resolving any issues that may arise.Key...


  • Singapur, Singapore Novo Recruitment Solutions Pte Ltd Full time

    Job Title: Customer Service RepresentativeAt Novo Recruitment Solutions Pte Ltd, we are seeking a highly skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients, ensuring their needs are met, and exceeding their...


  • Singapur, Singapore Snaphunt Full time

    About the RoleWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Snaphunt. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a smooth and enjoyable experience for all.Key ResponsibilitiesGuest ServicesProvide warm and welcoming...


  • Singapur, Singapore Seacare Manpower Services Pte Ltd Full time

    Job Scope:We are seeking a skilled Customer Service Representative to join our team at Seacare Manpower Services Pte Ltd. As a key member of our customer-facing team, you will be responsible for handling incoming and outgoing calls to ensure that customers' queries are answered professionally and in accordance with telephone standards.You will be required to...


  • Singapur, Singapore Survitec Full time

    Vacancy Title:Customer Service Representative Vacancy Location: Senoko, Singapore Engagement Type: Full-time, Permanent The Role: Here at Survitec, we are currently recruiting for a Customer Service Representative to join our team based in Senoko, Singapore. As a Customer Service Representative, you’ll receive and process customer...


  • Singapur, Singapore United Overseas Bank Full time

    About the RoleWe are seeking a highly skilled and motivated Customer Service Representative to join our team at United Overseas Bank. As a key member of our Contact Centre, you will be responsible for delivering exceptional customer service and ensuring that our customers receive the highest level of support.Key ResponsibilitiesProvide timely and effective...


  • Singapur, Singapore Helius Full time

    Customer Relations ExecutiveThe Customer Relations Executive plays a vital role in representing Helius in delivering exceptional customer experiences. This position is responsible for assisting, responding, and resolving customer issues through various channels, ensuring a positive and satisfying experience for our customers.Key Responsibilities:Provide...


  • Singapur, Singapore Snaphunt Full time

    The OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.The RoleProvide professional and courteous support to customers via phone and...


  • Singapur, Singapore COURTS SINGAPORE Full time

    Job SummaryCourts Singapore is seeking a highly skilled and patient Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers via various touch points.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Singapur, Singapore Snaphunt Full time

    The OpportunityWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Snaphunt. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients and ensuring their needs are met.The RoleProvide professional and courteous support to customers via phone and...


  • Singapur, Singapore The LEGO Group Full time

    About the RoleThe LEGO Group is seeking a highly skilled and motivated Customer Service Representative to join our Consumer and Shopper Engagement Team in Singapore. As a key member of our team, you will be responsible for providing exceptional customer service to our clients in Japan, responding to their inquiries and resolving issues in a timely and...


  • Singapur, Singapore Seacare Manpower Services Pte Ltd Full time

    Job SummaryWe are seeking a skilled and professional Customer Service Representative to join our team at Seacare Manpower Services Pte Ltd. As a key member of our customer service team, you will be responsible for handling incoming and outgoing calls to ensure that customers' queries are answered professionally and in accordance with telephone standards.Key...