Customer Service Specialist

2 days ago


Singapore MCI Career Services Pte Ltd Full time

Company Overview

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MCI Career Services Pte Ltd is a leading provider of career services, dedicated to helping individuals achieve their professional goals.


Job Summary:

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We are seeking an experienced Retail Associate to join our team as a Customer Service Specialist - Hair and Scalp Expert. As a key member of our customer-facing team, you will be responsible for providing exceptional service to customers, building strong relationships, and driving sales growth.


Estimated Salary:

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$2600 + Incentives per annum


Key Responsibilities:

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  • ">
  • Provide professional consultation on hair and scalp care to customers">
  • Advise customers on the best treatments and solutions based on their individual needs">
  • Perform full hands-on treatment, including answering phone calls and handling point-of-sale systems when needed">
  • Follow up with customers after treatment to ensure satisfaction and loyalty">
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Requirements:

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To succeed in this role, you will need:

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  • ">
  • Relevant experience in retail or customer-facing roles">
  • Excellent communication and interpersonal skills">
  • Able to work effectively in a fast-paced environment">
  • Familiarity with point-of-sale systems and cash handling procedures">
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Benefits:

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We offer a competitive salary, incentives, and opportunities for professional growth and development.


About Us:

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MCI Career Services Pte Ltd is committed to providing excellent service to our clients and customers. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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