Customer Service Representative for International Shipping and Logistics
7 days ago
Job Title: Customer Service Coordinator
About ASL Global PTE. LTD.
We are a leading global logistics company providing comprehensive shipping and transportation solutions to our clients worldwide.
Role Summary:
We are seeking an experienced and skilled Customer Service Coordinator to join our team in Singapore. As a key member of our customer service team, you will be responsible for ensuring seamless communication with our customers and stakeholders throughout the shipping process.
Responsibilities:
- Customer Booking Management: Ensure timely documentation, processing, and review of customer bookings for accuracy and completeness.
- Export Job Reference Input: Input export job reference as required.
- Special Shipment Requirements: Resolve any special shipment requirements with the shipper prior to accepting the booking.
- Sales Team Communication: Keep sales personnel informed about their bookings.
- Booking Confirmation: Upon receipt of booking from the shipper, book shipment directly with shipping lines or our consol for both FCL and LCL cargo.
- Space Confirmation: After confirming space with shipping lines or consol, advise the shipper via email or fax.
- Trucking Arrangement: Proceed to arrange trucking and collection of cargo if required by the customer.
- Vessel Details Updates: Inform the shipper of any changes in vessel details or delay in arrival date via phone or email.
- Cargo Condition Verification: Ensure all cargoes are sent in good condition and report any damage to the customer immediately.
- Vendor Invoice Verification: Verify vendor's invoice and close files.
- Additional Duties: Perform other ad-hoc duties as assigned by the supervisor.
Required Skills and Qualifications:
- Excellent Communication and Interpersonal Skills: Strong communication and interpersonal skills to effectively interact with customers and internal stakeholders.
- Proficiency in Microsoft Office: Proficient in Microsoft Office applications, including Excel, Word, and Outlook.
- Attention to Detail: High attention to detail to ensure accurate documentation and processing of customer bookings.
- Adaptability and Flexibility: Ability to adapt to changing priorities and deadlines in a fast-paced environment.
Benefits:
- Competitive Salary: SGD 40,000 - 50,000 per annum (dependent on experience)
- Opportunities for Growth and Development: Opportunities for growth and development within the company
- Bonuses and Incentives: Bonuses and incentives for meeting performance targets
Estimate Salary: Based on the location and industry standards, the estimated salary range for this role is SGD 45,000 per annum. However, please note that this is subject to negotiation and may vary based on individual circumstances.
-
Customer Service Representative
2 days ago
Singapore WBS LOGISTICS PTE. LTD. Full timeAre you passionate about delivering exceptional customer service? Do you have a knack for coordinating shipments and managing logistics?About the RoleWe are seeking an experienced Customer Service Representative to join our team at WBS LOGISTICS PTE. LTD. In this role, you will be responsible for handling shipping inquiries, coordinating with agents and...
-
Singapore SH COGENT LOGISTICS PTE LTD Full timeCompany OverviewCogent Holdings Pte Ltd, a subsidiary of Cosco Shipping International (Singapore) Co., Ltd, offers a wide range of logistics services to local SMEs and multinational companies. Our integrated logistics hub, Cogent 1 Logistics Hub, provides warehousing, freight forwarding, container depot, automotive logistics, and transportation services in...
-
Customer Service Representative
1 week ago
Singapore SH COGENT LOGISTICS PTE LTD Full timeJob Title: Customer Service ExecutiveJob Summary:We are seeking a Customer Service Executive to join our team at SH Cogent Logistics Pte Ltd. The successful candidate will be responsible for providing excellent customer service, processing shipping documentation, and ensuring smooth operations throughout the container haulage process.Key...
-
Customer Service Officer
1 week ago
Singapore ALLIGATOR LOGISTICS PTE LTD Full timeRoles & ResponsibilitiesJob Description-To assist logistics Manager with documentation and shipping arrangements.- Handle LCL/FCL for import/export processing.- Prepare and check all shipping documents to ensure that they are comply with import/ export rules and regulation.- Manage daily operations and respond to customer inquiries and requests- Process...
-
Customer Service Representative
2 days ago
Singapore KANG LOGISTICS PTE LTD Full timeAbout the RoleAt KANG LOGISTICS PTE LTD, we are seeking a highly skilled Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our clients.Job SummaryThe ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have...
-
Customer service officer
1 month ago
Singapore ALLIGATOR LOGISTICS PTE LTD Full timeJob Description - To assist the Logistics Manager with documentation and shipping arrangements. - Handle LCL/FCL for import/export processing. - Prepare and check all shipping documents to ensure compliance with import/export rules and regulations. - Manage daily operations and respond to customer inquiries and requests. - Process inquiries and send booking...
-
Customer Service Representative
3 weeks ago
Singapore CEVA Logistics Full timeAbout CEVA LogisticsWe are a leading global logistics company, providing end-to-end supply chain solutions to our customers.Job OverviewThis role is part of our Customer Service team and will be responsible for delivering exceptional customer experience through timely and accurate order processing, effective communication, and seamless issue resolution.Key...
-
Logistics Customer Service Representative
2 days ago
Singapore E-PLOYMENT CONSULTANCY Full timeAbout the RoleWe are seeking a highly skilled and experienced Logistics Customer Service Representative to join our team at E-Ployment Consultancy. This role is ideal for individuals with a passion for delivering exceptional customer service and a strong background in logistics.
-
Customer Service Representative
7 days ago
Singapore ALLIED CONTAINER SERVICES PTE. LTD. Full timeWe are seeking a skilled and dedicated Customer Service Representative to join our team at Allied Container Services PTE. LTD.The ideal candidate will have excellent communication and interpersonal skills, with the ability to provide top-notch customer service and support.As a Customer Service Representative, you will be responsible for:Responding to...
-
Customer Service Representative
7 days ago
Singapore KANG LOGISTICS PTE LTD Full timeJob SummaryWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative at KANG LOGISTICS PTE LTD. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess experience in logistics or a related field.The successful candidate will be...
-
Customer Service Representative
2 days ago
Singapore TRANSNATIONAL SUPPLY CHAIN LOGISTICS PTE LTD Full timeJob Title**Customer Service Representative**About the JobWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Transnational Supply Chain Logistics PTE LTD. As a key member of our customer-facing team, you will be responsible for providing top-notch day-to-day customer service via phone and email.Key...
-
Customer Service Coordinator |
7 days ago
Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesBenefits Attractive Compensation: Earn up to $3,200 basic salary plus AWS and variable bonuses. Convenient Transport: Company transport available with pick-up points at Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs. Structured Work Schedule: Monday to Friday, 9am to 6pm. Location: 4 Tuas Lane, Singapore 638613. Growth...
-
Customer Service Representative
1 week ago
Singapore KANG LOGISTICS PTE LTD Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at KANG LOGISTICS PTE LTD. As a key member of our operations team, you will be responsible for providing exceptional customer service, ensuring timely and accurate order fulfillment, and maintaining accurate inventory levels.About the RoleProvide...
-
Customer Service Representative
3 days ago
Singapore ALLIED CONTAINER SERVICES PTE. LTD. Full timeWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Allied Container Services PTE. LTD.About the RoleThis is an exciting opportunity for a fresh graduate or experienced professional looking to take their career to the next level in the logistics industry.The successful candidate will be responsible for...
-
Logistics Executive
1 week ago
Singapore COMMONWEALTH FREIGHT SERVICES PTE LTD Full timeJob Title: Logistics Executive - International ShippingWe are seeking a highly motivated and organized Logistics Executive to join our team at Commonwealth Freight Services PTE LTD.
-
Customer service intern
3 weeks ago
Singapore CEVA Logistics Full timeAbout the role:The intern will be part of a larger team within the Logistics department in providing seamless and customer-focused solutions to support the achievement of business objectives. What you will be doing:Ensure customer's orders are processed in a timely and accurate manner Ensure reports are submitted on a timely basis to establish...
-
Logistics Shipping Administrator
1 week ago
Singapore YUSEN LOGISTICS (SINGAPORE) PTE. LTD. Full timeJob OverviewWe are seeking a highly skilled Logistics Shipping Administrator to join our team at YUSEN LOGISTICS (SINGAPORE) PTE. LTD. in Serangoon North. This role involves managing incoming shipments, processing Good Receipts, and assisting customers with their daily needs.About the RoleThe successful candidate will have a minimum of O level education and...
-
Logistics Customer Service Executive
1 month ago
Singapore ASCENDT LOGISTICS PTE. LTD. Full timeRoles & Responsibilities- Manage customer accounts relating to warehousing and logistics requests.- Responding to customers' emails and requests for inventory and delivery requests.- Maintaining accuracy of customers' inventory via WMS.- Processing customers' order requests and co-ordinating with warehouse team for pick and pack process.-Well versed in Excel...
-
Customer Service Representative
1 week ago
Singapore ALLIED CONTAINER SERVICES PTE. LTD. Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met in a timely and professional manner.Job HighlightsA competitive salary of SGD 3,200 - SGD 4,000 per month,...
-
Logistics Customer Service Representative
7 days ago
Singapore ANRADUS PTE. LTD. Full timeANRADUS PTE. LTD.Our company is seeking an experienced and skilled Logistics Customer Service Representative to join our team in Jurong East. This role involves managing customer accounts, handling phone calls, providing excellent customer service, maintaining relationships with vendors and customers, resolving issues, and preparing shipment quotes.The ideal...