Customer Service Representative

3 days ago


Singapore ALLIED CONTAINER SERVICES PTE. LTD. Full time

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Allied Container Services PTE. LTD.

About the Role

This is an exciting opportunity for a fresh graduate or experienced professional looking to take their career to the next level in the logistics industry.

The successful candidate will be responsible for providing exceptional customer service, responding to customer inquiries in a timely and accurate manner, and maintaining strong relationships with customers and stakeholders.

Key Responsibilities:
  • Provide Excellent Customer Service: Respond to customer requests in a timely and accurate manner, demonstrating a high level of empathy, professionalism, and respect.
  • Maintain Relationships: Build and maintain strong relationships with customers, shipping lines, PSA, and other relevant parties.
  • Order Management: Follow up on customer orders from start to end, ensuring smooth delivery and resolution of any issues.
  • Data Entry: Accurately and efficiently enter data into our in-house system.
Requirements:
  • Fresh Graduates Welcome: We encourage recent graduates to apply for this role.
  • Computer Literacy: Proficiency in Microsoft Office, including Excel, Word, and other software applications.
  • Interpersonal Skills: Strong communication and interpersonal skills to effectively interact with customers, colleagues, and stakeholders.
  • Diploma in Maritime Studies: A diploma in maritime studies, shipping, logistics, or supply chain management is highly preferred.
Working Arrangements:

Our working hours are Monday to Friday (8:30am to 5:30pm) and Saturday (8:30am to 12pm).

Location: Tuas Avenue 6.

We offer a competitive salary package, which includes attractive benefits such as medical, dental, and insurance coverage.

If you have a passion for delivering exceptional customer service and a desire to grow your career in the logistics industry, we would love to hear from you



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