Logistics Customer Service Representative
7 days ago
ANRADUS PTE. LTD.
Our company is seeking an experienced and skilled Logistics Customer Service Representative to join our team in Jurong East. This role involves managing customer accounts, handling phone calls, providing excellent customer service, maintaining relationships with vendors and customers, resolving issues, and preparing shipment quotes.
The ideal candidate will have at least 1 year of relevant working experience, good communication and people skills, the ability to work independently and as part of a team, and experience with logistics-related background.
We offer a competitive salary package, including basic salary up to $2,800 + variable bonus, making this a great opportunity for those looking to advance their careers in logistics.
The key responsibilities of this role include:
- Managing and coordinating existing and new customer accounts.
- Handling incoming and outgoing phone calls.
- Differentiating ourselves through delivering outstanding customer service.
- Maintaining good relationships with vendors and customers.
- Resolving customer issues and providing solutions.
- Preparing shipment quotes and arranging shipments as needed.
- Utilizing multitasking skills in both workspace and software programs.
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