Customer Service Representative
2 days ago
Are you passionate about delivering exceptional customer service? Do you have a knack for coordinating shipments and managing logistics?
About the RoleWe are seeking an experienced Customer Service Representative to join our team at WBS LOGISTICS PTE. LTD. In this role, you will be responsible for handling shipping inquiries, coordinating with agents and shippers, and ensuring orders are shipped according to shipping requirements.
Key Responsibilities- Handle shipping and airfreight inquiries from customers and book shipments accordingly
- Coordinate with agents and shippers on shipment arrangements
- Monitor shipments and ensure orders are shipped on time
- Arrange transportation for local cargo delivery and liaise with warehouse for packing and stuffing/unstuffing of cargoes
- GCE 'N' or 'O' Level qualification
- Knowledge of customer service principles and practices
- Proficient in relevant computer applications and administrative procedures
- Able to converse in English and Mandarin
- A competitive salary of SGD 45,000 per annum
- A dynamic and supportive work environment
- Ongoing training and development opportunities
Please note that we value attention to detail, excellent communication skills, and the ability to work under stress and pressure. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, please submit your application today
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