Customer Service Coordinator |

6 days ago


Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Benefits
  1. Attractive Compensation: Earn up to $3,200 basic salary plus AWS and variable bonuses.
  2. Convenient Transport: Company transport available with pick-up points at Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.
  3. Structured Work Schedule: Monday to Friday, 9am to 6pm.
  4. Location: 4 Tuas Lane, Singapore 638613.
  5. Growth Opportunities: Contribute to international shipping operations, collaborating with a global network of distributors and vendors.
Job Description

We are looking for a detail-oriented and organized Customer service/Export Logistics Coordinator to manage export shipments and related documentation. This is an exciting opportunity to work with global distributors and support efficient international supply chain operations.

Roles & Responsibilities
  • Arrange export shipments for distributors/customers, including drop and export shipments from YASC.
  • Prepare and handle commercial documentation, including invoices, delivery orders, and shipping documents, using in-house systems (RPMS).
  • Coordinate shipment and cargo collection with the warehouse team.
  • Prepare necessary shipment certificates such as SMF, COO, and COQ.
  • Manage Letters of Credit and coordinate submission to banks.
  • Liaise with external vendors, including freight forwarders, clearing houses, and delivery contractors.
  • Process manual purchase orders and shipping instructions for vendors in Japan, America, Europe, China, Indonesia, Thailand, and India.
  • Negotiate delivery rates and contracts to optimize costs and efficiency.
  • Plan and monitor inbound shipments from overseas and local suppliers.
  • Investigate claims regarding shortages, mis-supply, or defective parts with warehouse personnel.
  • Track and monitor loading/unloading costs and prepare necessary reports.
  • Perform additional duties as assigned.
Requirements
  • Education: Minimum Nitec or equivalent.
  • Experience: At least 3 years of relevant experience in shipping or export logistics.
  • Skills: Strong coordination, communication, and organizational skills.
Additional Information
  • Salary: Up to $3,200 basic + AWS + variable bonus.
  • Working Hours: Monday to Friday, 9am to 6pm.
  • Location: 4 Tuas Lane, Singapore 638613.
  • Transport: Company transport provided to/from Pioneer, Choa Chu Kang, Potong Pasir, and Yew Tee MRTs.

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Warehouse Management
Inventory
ERP
Supply Chain
Invoicing
Administration
Logistics Management
SAP
Good Communication Skills
Freight
Communication Skills
Administrative Support
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Pricing
Shipping

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