Customer Service Representative
1 week ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional support to our customers, ensuring their needs are met in a timely and professional manner.
Job Highlights- A competitive salary of SGD 3,200 - SGD 4,000 per month, depending on experience.
- An opportunity to work in a dynamic and growing company with excellent prospects for career advancement.
- A comprehensive benefits package, including medical, dental, and insurance coverage.
- Provide prompt and accurate responses to customer inquiries, resolving issues and concerns in a professional and courteous manner.
- Maintain strong relationships with customers, shipping lines, PSA, and other relevant parties to ensure seamless communication and coordination.
- Follow up on customer orders from start to finish, ensuring timely completion and resolution of any issues that may arise.
- Return all internal and external calls, emails, and faxes in a timely manner, ensuring that customers' concerns are understood and resolved.
- Solve customer problems and help resolve issues in a proactive and efficient manner.
- Prepare bills and invoices accurately and promptly.
- Enter data into our in-house system with accuracy and attention to detail.
- Demonstrate excellent multitasking skills and computer software proficiency.
- Foster a cooperative team environment and promote teamwork.
- New graduates welcome to apply.
- Basic computer literacy and familiarity with Microsoft Office applications.
- Excellent interpersonal skills and ability to communicate effectively.
- Diploma holder in Maritime Studies, Shipping, Logistics & Supply Chain.
Monday to Friday (8:30am to 5:30pm) and Saturday (8:30am to 12pm)
Tuas Avenue 6
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