Automotive Sales Director

21 hours ago

Singapore beBeeLeadership Full time $100,000 - $120,000
Job Title:

Automotive Sales Director

Drive sales performance, maximise market potential and customer satisfaction as a leading Automotive Sales Director. Key responsibilities include defining sales targets, managing key metrics and executing tactical sales activities.

Key Responsibilities:
  • Define and implement sales targets and departmental performance measures.
  • Monitor and manage key sales metrics including retail volume, segment share, bonus structures and stock age.
  • Plan and execute tactical sales activities such as stock clearance, end-of-quarter pushes and sales campaigns.
  • Ensure accurate management of demo vehicles including usage, costs and insurance.

Market Analysis & Business Development:
  • Analyse market trends to support effective sales planning.
  • Segment the market and assign territories to sales consultants accordingly.
  • Work closely with marketing teams to plan and execute campaigns and promotional activities.
  • Implement brand and corporate sales strategies in alignment with dealership goals.

Leadership & Team Management:
  • Lead and develop sales teams to achieve individual and team targets.
  • Manage employee life cycles including recruitment, onboarding, training, performance reviews and development planning.
  • Conduct regular team meetings, one-on-ones and sales reviews to drive accountability and performance.
  • Ensure sales consultants uphold brand values and deliver exceptional customer experiences.

Customer Relationship Management:
  • Act as escalation point for complex customer enquiries or complaints to ensure customer satisfaction.
  • Build and maintain relationships with VIP and key corporate customers.
  • Oversee customer engagement from enquiry to delivery ensuring seamless and premium experiences.
  • Drive customer loyalty through personalised service and proactive engagement.

Operational Excellence:
  • Ensure adherence to standards.
  • Review and approve sales contracts, pricing structures and order accuracy.
  • Manage stock levels effectively to align with sales forecasts and minimise ageing inventory.
  • Collaborate with internal departments to ensure operational efficiency and customer-centric service delivery.

Requirements:
  • Proven experience in automotive sales and team management preferably within a multi-brand environment.
  • Minimum 2 years experience as Sales Manager in the automotive industry.
  • Strong business acumen with ability to analyse data, forecast trends and make strategic decisions.
  • Excellent leadership, coaching and interpersonal skills.
  • Customer-focused mindset with commitment to delivering exceptional service.
  • Familiarity with CRM tools and automotive sales systems.
  • Understanding of showroom operations, retail pricing strategies and stock management processes.

Key Competencies:
  • Strategic Thinking
  • Leadership and Team Development
  • Sales Planning and Execution
  • Customer Relationship Management
  • Market Awareness
  • Communication and Influence
  • Operational Compliance

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