Service Excellence Manager

Service Excellence ManagerThe Land Transport Authority is seeking a Service Excellence Manager to join our Customer Experience Office. As a key member of our team, you will develop and implement service excellence strategies that meet business objectives and deliver exceptional customer experiences.ResponsibilitiesDevelop and implement service excellence...

The Warehouse Hotel, a boutique hotel in Robertson Quay, is part of the prestigious Design Hotels portfolio.We believe in taking care of our people so they can take care of others.We offer medical and insurance coverage, employee dining discounts, celebrations for key milestones, and one-month sabbaticals for long-service individuals.Taken together, these...

Job SummaryZen Career is committed to delivering exceptional customer experiences. We seek a highly skilled Service Excellence Manager to join our team. This individual will be responsible for leading daily roll calls, assigning tasks, and conducting team debriefs. Additionally, they will oversee digitalization of workflows and CRM software...

Roles & ResponsibilitiesPrimary Responsibilities:Analyze, determine and concur on in-house quality procedures, standards and specifications Assess guest requirements and ensure that guests' expectations are met Investigate and set standards for quality, health and safety Establish standards, procedures and systems to support the service and training...

Looking for a job that actually makes a difference?Join us at the Forefront of Shaping Healthier Lives The Health Promotion Board’s vision is to make Singapore a nation of healthier people. Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change. WHAT YOU CAN EXPECT You will be a part of...

Job DescriptionWe are looking for a dynamic and self-motivated individual who enjoys building relationships, influencing decisions, and partnering with stakeholders to achieve shared objectives. As an Operational Excellence Director, you will be responsible for driving early detection of risks and issues through dashboarding driven by Key Risk Indicators and...

Our TeamAt Ecics Limited, we pride ourselves on being a collaborative and supportive team. As an Operations Specialist, you will work closely with cross-functional teams to drive business growth and success. Your responsibilities will include managing day-to-day operations, developing and implementing process improvements, analyzing and reporting on key...

Job SummaryWe are seeking a highly skilled and experienced Luxury Service Excellence Manager to join our team at Marina Bay Sands. As a key member of our quality assurance department, you will be responsible for executing evaluations, managing evaluation tasks, and upholding professional standards.Key Responsibilities:Perform unannounced evaluations of the...

About the Role:We are seeking an experienced Service Excellence Training Manager to join our team at Maybank. The successful candidate will be responsible for developing and implementing training programs that focus on delivering exceptional customer service experiences.The ideal candidate will have a strong background in training and development, with...

At the Land Transport Authority, we are seeking a highly skilled professional to lead our service excellence initiatives. As a Service Excellence Lead, you will play a pivotal role in driving a customer-centric mindset throughout the organization.The ideal candidate will have a strong background in business analytics and statistics, with experience in...

JobStudio is seeking a skilled Service Excellence Ambassador to join our team. As a Service Excellence Ambassador, you will play a vital role in providing exceptional customer service and promoting a culture of excellence within the organization.Your primary responsibilities will include:Delivering outstanding customer service by understanding and responding...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES:Help drive a culture of service quality across hierarchy and service lines, through...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES: Help drive a culture of service quality across hierarchy and service lines,...

Job DescriptionThe successful candidate will be responsible for providing exceptional customer service to all patrons and visitors. This includes delivering outstanding service, maintaining excellence, ensuring safety, and showcasing our venues. You will work closely with our management team to uphold our high service standards and create memorable...

About the RoleWe are seeking an experienced Inpatient Operations Manager to join our team at National University Polyclinics.Main Responsibilities:Develop and implement operational strategies to improve patient care and satisfaction.Maintain high-quality service standards and resolve customer complaints efficiently.Manage and optimize resources, including...

Job SummaryWe are seeking a highly skilled CUSTOMER SERVICE OFFICER to join our team at GOGO TECH LTD.As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and driving business growth.Key ResponsibilitiesProvide quality customer service to prospective and existing clientsGenerate interest among...

Job DescriptionThis exciting opportunity is focused on driving business growth through strategic sales initiatives. As a Business Development Manager for Financial Services, you will be responsible for managing the sales process from prospecting to closing deals.You will work closely with Product Specialists, Product Strategists, Marketing Strategists, and...

We are seeking a highly organized and detail-focused Customer Service Executive to join our team. Key responsibilities include:Key Responsibilities:Managing immigration application cycles, including coordination with clients and authoritiesPreparing and processing document packages for clientsProviding excellent customer support and resolving queries...

Roles & ResponsibilitiesJob Description: Sales Manager - Beauty SpaCompany: ÉLÉVATIONEAbout Us:Nestled in the heart of Orchard Road, our beauty spa is a haven for those seeking luxurious and transformative beauty treatments. We pride ourselves on offering an exquisite range of services, from advanced skincare treatments to relaxing massages, all designed...

At the National University Hospital, we strive to push boundaries and make significant contributions to the field of healthcare. As a unique institution, we seamlessly integrate clinical care with teaching and research.About UsWe are a hub of knowledge and innovation, attracting passionate healthcare professionals who share our vision of excellence in...