Service Excellence Manager

Service Excellence ManagerThe Land Transport Authority is seeking a Service Excellence Manager to join our Customer Experience Office. As a key member of our team, you will develop and implement service excellence strategies that meet business objectives and deliver exceptional customer experiences.ResponsibilitiesDevelop and implement service excellence...

The Central Provident Fund Board is a national social security organisation that helps 4 million members save for their retirement, healthcare, and housing needs. As a member of our Service Quality Management team, you will have the opportunity to make a meaningful contribution to the lives of others and in the future of Singapore.As a Strategic Service...

We are searching for a highly motivated Service Excellence Manager to join our team at GD IDEAS CONSULTANCY PTE. LTD.In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our standards are met.You will work closely with our staff to monitor food...

Job SummaryZen Career is committed to delivering exceptional customer experiences. We seek a highly skilled Service Excellence Manager to join our team. This individual will be responsible for leading daily roll calls, assigning tasks, and conducting team debriefs. Additionally, they will oversee digitalization of workflows and CRM software...

Adecco Personnel Pte Ltd. is seeking a Service Excellence Manager to join their team at a well-known provider of organic and nutrient-rich superfoods. The ideal candidate will have a strong problem-solving skill set with a proactive, customer-first mindset. They will be responsible for leading a team of 4, handling order-related inquiries, escalations,...

Looking for a job that actually makes a difference?Join us at the Forefront of Shaping Healthier Lives The Health Promotion Board’s vision is to make Singapore a nation of healthier people. Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change. WHAT YOU CAN EXPECT You will be a part of...

Roles & ResponsibilitiesPrimary Responsibilities:Analyze, determine and concur on in-house quality procedures, standards and specifications Assess guest requirements and ensure that guests' expectations are met Investigate and set standards for quality, health and safety Establish standards, procedures and systems to support the service and training...

TDCX is a global leader in CX solutions, empowering our clients to build lasting relationships with their customers. As a Customer Service Manager, you'll play a vital role in shaping our East region strategy and driving business results through customer-centric innovation.About the RoleYou'll lead high-performing teams to deliver exceptional customer...

Job DescriptionWe are looking for a dynamic and self-motivated individual who enjoys building relationships, influencing decisions, and partnering with stakeholders to achieve shared objectives. As an Operational Excellence Director, you will be responsible for driving early detection of risks and issues through dashboarding driven by Key Risk Indicators and...

Our TeamAt Ecics Limited, we pride ourselves on being a collaborative and supportive team. As an Operations Specialist, you will work closely with cross-functional teams to drive business growth and success. Your responsibilities will include managing day-to-day operations, developing and implementing process improvements, analyzing and reporting on key...

Job SummaryWe are seeking a highly skilled and experienced Luxury Service Excellence Manager to join our team at Marina Bay Sands. As a key member of our quality assurance department, you will be responsible for executing evaluations, managing evaluation tasks, and upholding professional standards.Key Responsibilities:Perform unannounced evaluations of the...

Role DescriptionWe are seeking an experienced Customer Service Excellence Manager to join our team in Singapore. This full-time position plays a pivotal role in delivering exceptional customer service and enhancing customer satisfaction.You will be the main point of contact for addressing feedback, resolving issues, and ensuring a seamless and positive...

About the Role:We are seeking an experienced Service Excellence Training Manager to join our team at Maybank. The successful candidate will be responsible for developing and implementing training programs that focus on delivering exceptional customer service experiences.The ideal candidate will have a strong background in training and development, with...

At the Land Transport Authority, we are seeking a highly skilled professional to lead our service excellence initiatives. As a Service Excellence Lead, you will play a pivotal role in driving a customer-centric mindset throughout the organization.The ideal candidate will have a strong background in business analytics and statistics, with experience in...

JobStudio is seeking a skilled Service Excellence Ambassador to join our team. As a Service Excellence Ambassador, you will play a vital role in providing exceptional customer service and promoting a culture of excellence within the organization.Your primary responsibilities will include:Delivering outstanding customer service by understanding and responding...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES: Help drive a culture of service quality across hierarchy and service lines,...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES:Help drive a culture of service quality across hierarchy and service lines, through...

Job DescriptionThe successful candidate will be responsible for providing exceptional customer service to all patrons and visitors. This includes delivering outstanding service, maintaining excellence, ensuring safety, and showcasing our venues. You will work closely with our management team to uphold our high service standards and create memorable...

Job DescriptionThis exciting opportunity is focused on driving business growth through strategic sales initiatives. As a Business Development Manager for Financial Services, you will be responsible for managing the sales process from prospecting to closing deals.You will work closely with Product Specialists, Product Strategists, Marketing Strategists, and...

Roles & ResponsibilitiesJob Description: Sales Manager - Beauty SpaCompany: ÉLÉVATIONEAbout Us:Nestled in the heart of Orchard Road, our beauty spa is a haven for those seeking luxurious and transformative beauty treatments. We pride ourselves on offering an exquisite range of services, from advanced skincare treatments to relaxing massages, all designed...