Service Excellence Training Manager

We are searching for a highly motivated Service Excellence Manager to join our team at GD IDEAS CONSULTANCY PTE. LTD.In this role, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring that our customers receive exceptional service and that our standards are met.You will work closely with our staff to monitor food...

Roles & ResponsibilitiesPrimary Responsibilities:Analyze, determine and concur on in-house quality procedures, standards and specifications Assess guest requirements and ensure that guests' expectations are met Investigate and set standards for quality, health and safety Establish standards, procedures and systems to support the service and training...

The Warehouse Hotel, a boutique hotel in Robertson Quay, is part of the prestigious Design Hotels portfolio.We believe in taking care of our people so they can take care of others.We offer medical and insurance coverage, employee dining discounts, celebrations for key milestones, and one-month sabbaticals for long-service individuals.Taken together, these...

Roles & ResponsibilitiesTraining and Sales Administrators assist trainers, students and course administrator running, recording and improving academic and professional courses. They also have to provide day-to-day administrative support for course leaders and head of department.Participating in creating and implementing training programs. Booking and...

Roles & ResponsibilitiesWe are a training institute, providing IT & Computer Skills Training.We are looking for a couple of Training Executives to coordinate & administer the trainings, call prospective trainees for enrollment, and do the necessary coordination work for smooth operations & Setup of the training rooms.You should be able to do the following:1....

Roles & ResponsibilitiesWe are a training institute, providing IT & Computer Skills Training.We are looking for a couple of Training Executives to coordinate & administer the trainings, call prospective trainees for enrollment, and do the necessary coordination work for smooth operations & Setup of the training rooms.You should be able to do the following:1....

About the PositionAs an Education Development Specialist, you will play a critical role in shaping the aviation education landscape. With at least 5 years of experience in the aviation industry, preferably with teaching or instructing experience, you will be responsible for developing and reviewing training programs. Your expertise will focus on creating...

About the RoleWe are seeking a highly motivated and experienced Trainer (service training and service quality assurance) to join our team. The successful candidate will have a strong background in training and development, with experience in identifying training needs and providing solutions to meet those needs.The key responsibilities of this role include...

Service Excellence ManagerThe Land Transport Authority is seeking a Service Excellence Manager to join our Customer Experience Office. As a key member of our team, you will develop and implement service excellence strategies that meet business objectives and deliver exceptional customer experiences.ResponsibilitiesDevelop and implement service excellence...

The Central Provident Fund Board is a national social security organisation that helps 4 million members save for their retirement, healthcare, and housing needs. As a member of our Service Quality Management team, you will have the opportunity to make a meaningful contribution to the lives of others and in the future of Singapore.As a Strategic Service...

Job Summary:We are seeking a highly motivated Train Service Management Specialist to join our team at SMRT Trains Ltd. The successful candidate will be responsible for coordinating train service operations on the North-South & East-West Lines, ensuring safe and efficient rail transport for millions of commuters daily.Main Responsibilities:Coordinating train...

Job SummaryWe are looking for a qualified Trainer (service training and service quality assurance) to join our team. The successful candidate will be responsible for developing and delivering training programs that meet the needs of our customer-facing staff, collaborating with line managers and stakeholders to identify training needs and develop effective...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES: Help drive a culture of service quality across hierarchy and service lines,...

Roles & ResponsibilitiesJOB SUMMARY:· Assist in fulfilling the vision, mission and core values of the hospital.· Support strategy to deliver and ensure best care and best experience across all patient touchpoints.· Reporting to the Lead, Patient Experience.RESPONSIBILITIES:Help drive a culture of service quality across hierarchy and service lines, through...

Job SummaryZen Career is committed to delivering exceptional customer experiences. We seek a highly skilled Service Excellence Manager to join our team. This individual will be responsible for leading daily roll calls, assigning tasks, and conducting team debriefs. Additionally, they will oversee digitalization of workflows and CRM software...

Adecco Personnel Pte Ltd. is seeking a Service Excellence Manager to join their team at a well-known provider of organic and nutrient-rich superfoods. The ideal candidate will have a strong problem-solving skill set with a proactive, customer-first mindset. They will be responsible for leading a team of 4, handling order-related inquiries, escalations,...

Company description: SMRT Trains Ltd was incorporated in 1987 and operates Singapore's first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of...

We are seeking a highly skilled Service Excellence Specialist to join our team at Sinoppel Device.Key ResponsibilitiesThe successful candidate will have a strong background in customer service and experience in a supervisory role.Responsibilities include:• Align with headquarters on customer service KPIs and ensure effective local execution• Develop and...

Looking for a job that actually makes a difference?Join us at the Forefront of Shaping Healthier Lives The Health Promotion Board’s vision is to make Singapore a nation of healthier people. Come be a part of this journey if you’re passionate about creating boundary-pushing work that drives behavioral change. WHAT YOU CAN EXPECT You will be a part of...

Benefits:- Competitive salary and benefits package- Opportunity to work with a leading financial services group in Asia- Comprehensive training and development programsJob Description:The Service Excellence Professional will play a critical role in ensuring that customer complaints are handled efficiently and effectively. This involves investigating...